ADRC Casual Nutrition Site Manager - Antigo/Elcho

Marathon County•Antigo, WI

2d•$18

About The Position

The Aging and Disability Resource Center of Central Wisconsin (ADRC-CW) is a regional organization serving older and disabled adults in the four-county region of Langlade, Lincoln, Marathon, and Wood Counties. Services provided include information and assistance, options counseling, enrollment into publicly-funded long-term care programs, benefits counseling, elderly nutrition program, caregiver support, healthy living programs, and other services that are integrated to meet the mission of the ADRC-CW. The mission of the ADRC-CW is to promote choice and independence through personalized education, advocacy, and access to services that prevent, delay, and lessen the impact of aging and disabilities in the lives of adults. Position Summary: Employee will work 13.25 hours per week at the Elcho Community Center Employee will oversee day to day details related to Senior Dining and Meals on Wheels services including assurance of food safety/sanitation, accepting prepared food from caterer, packaging food in individual servings and organizing for deliveries in collaboration with volunteers, assisting with recruitment and training of volunteers, creating meal and supply orders. This position may occasionally fill in to deliver meals as needed. The employee will work closely with agency partners, co-workers, volunteers, and the public, requiring effective communication skills. Hours of work: 8:45 a.m. - 12:45 p.m. Monday, Wednesday, Thursday + travel to Antigo office once weekly

Requirements

High school graduation or equivalent preferred.
Experience in food service is desirable.
Serving Safe Food Training will be provided.
Must have a driver's license and a driving record that meets County standards.
Ability to lift 40 pounds and transport with use of a cart.
Knowledge of programs and services available to elderly and disabled through the Aging & Disability Resource Center.
Knowledge of food safety and sanitation procedures and requirements of a highly susceptible population.
Skill in utilizing good hygiene and food safety procedures.
Ability to maintain confidentiality of participants and other areas of employment.
Ability to train volunteers and Senior Aides.
Skill in planning and organizing work effectively.
Ability to exercise independent judgment and initiative.
Ability to be flexible and demonstrate a positive attitude about problem solving and implementing operational changes.
Basic computer and email skills.
Ability to relate well and cooperate with co-workers, volunteers, customers, and community partners.
Ability to deal courteously and tactfully with senior citizens, including the frail and chronically ill elderly, family members, and caregivers.
Skill in completing records promptly and accurately.
Ability to cooperate with people and communicate effectively in person, by phone, and in writing with a variety of groups and individuals.
Understands the County's and department's mission, core values, plans, and priorities for the future.
Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.

Responsibilities

Maintains daily operations, cleanliness, and standards of food safety for nutrition program services.
Assures food and meal temperatures are maintained according to safe food handling standards.
Maintains temperature logs for food and holding equipment.
Completes temperature testing procedures to assure food safety.
Follows proper food safety and sanitation procedures including appropriate handwashing and calibrating thermometers.
Reads menus to determine appropriate serving utensils, monitors quality and quantity of food.
Assists with volunteer recruitment, training, and scheduling efforts for nutrition services.
Prepares accurate participant service documents and other data as part of the reporting requirements of the nutrition program.
Verifies customer eligibility for service based on customer registration form details.
Works closely with Nutrition Program leadership staff and other partners as appropriate to recommend new or improved models for service improvements.
Communicates daily via phone, in-person or email communication with clerical services team regarding meal and supply orders, and for customer follow-up with unserved/undelivered meals.
Alerts supervisor to changes in service, problems, unusual circumstances, and/or areas needing improvement.
Formulates and makes recommendations to address issues/concerns.
Maintains regular communication with appropriate ADRC-CW staff regarding observable changes in health and safety status of Senior Nutrition Program customers.
Refers specific concerns about consumers to supervisor or other ADRC-CW staff as needed.
Provides backup coverage for senior nutrition program services as needed.
Attends monthly team meetings and training sessions as scheduled by the Nutrition Program Director or Supervisor.
Assist with in-home visits to assist with reassessing program eligibility as needed.
Delivers supplies between meal sites and ADRC Antigo office.
Develops solutions to work issues that add value for our customers.
Maintains regular and predictable attendance.
Works extra hours as required.
Uses basic technology tools including email.
Understands the County's and department's mission, core values/trauma informed care principles, plans, and priorities for the future.
Performs related work as required.