Youth WFD Adult Career Navigator Energy ($21.73-$23.05)

Community Action Pioneer Valley, Inc.•Greenfield, MA

1d•$22 - $23•Hybrid

About The Position

The Career Navigator develops compassionate and respectful relationships with participants using a strengths-based, goal-oriented approach for a new Energy Workforce Development Program. The Career Navigator will conduct outreach and enrollment activities for Weatherization Tech and Crew Chief training programs. Provide job readiness training, case management, job search tools, educational support and job development for all enrollees. Support participants in their next steps and in overcoming barriers to those goals. Additionally, the Career Navigator develops relationships with employers throughout the region to support participants in securing full-time employment. Convenes quarterly the Advisory Committee meetings with employers and educators. The Career Navigator will spend time in the Weatherization lab and shadowing Energy Auditors/ Weatherization Techs. The Career Navigator is responsible for administrative tasks including maintaining case notes, data entry, document collection, and ensuring that program standards are maintained.

Requirements

Interpersonal communication – verbal and written
Conflict resolution, problem-solving, establishing priorities, navigating change
Judgement and decision-making
Practiced organizational skills and attention to detail
Openness to understanding participants as experts of their own varied experiences and identities
Skillful relationship building with participants, staff, and community members
An understanding and willingness to talk about issues using an approach that is positive, engaging, accessible, and inclusive, such as Positive Youth Development and harm reduction
A balance of initiative to work independently and collaboration to work with others
Understanding and willingness to learn data capture and tracking methods
Promote equity by deconstructing barriers to a racially just system.? Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.?
Knowledge of social services, advocacy, and navigating resources
Knowledge of Franklin and Hampshire counties and North Quabbin regional organizations and resources
Experience working with marginalized communities and individuals with low incomes
Experience working with People who have low incomes, are people of color, queer, trans, disabled, and/or housing insecure
Experience with data management, data capture, tracking methods and analysis for outcome measurements
Computer skills (Microsoft Suite-Outlook Email, Calendar, and Teams chat, Discord, Zoom, and databases
Three years’ experience working with adults, providing individual support/case management
CPR/First Aid (will be provided if needed)
Extensive use of telephone required
Must be able to lift between 20 and 30 lbs.
Specific vision abilities required by this job include vision, color vision and the ability to adjust focus
The work environment includes indoor office environments or comparable spaces, and community spaces, with occasional exposure to outdoor weather when traveling to outreach or meeting sites. The noise level varies by site
This position?regularly?requires?sitting, standing, travelling,?driving, walking,?talking?and/or listening
The position?frequently?requires?climbing?stairs and/or ladders,?accessing confined spaces such as attics or basements,?crawling, squatting,?kneeling?or?bending,?and lifting.
The?position occasionally requires?use?of hands to handle?or feel,?use of arms/hands to?reach, and?use of entire body to lift and or move?objects.?
Manual dexterity?required?for use of calculator and computer keyboards,?phones, and?building diagnostic tools?
Specific vision abilities required?by this job include?vision, color vision,?and the ability to adjust focus?
The work environment includes?an indoor office?space, travel to and in classrooms, labs and Client’s?homes?(including attics and basements), and to outreach or meeting sites?
Occasional outdoor work may expose employees to hazards and/or extreme temperatures when assessing building exterior, traveling to audit or weatherization job,?outreach?or meeting sites?
Audit sites may?contain?hazardous materials and/or expose employees to extreme temperatures ?
The noise level?in the office is typically?quiet, and may vary?
The noise level in the client homes may vary?

Nice To Haves

Bi-lingual/Bicultural (Spanish/English) preferred

Responsibilities

Provide individual support/case management to approximately 15-20 weatherization Tech participants and 8 Crew Chief participants annually.
Work with participants to complete assessments, establish and support progress of their goals.
Build relationships and attend meetings with community partners, area coalitions, and non-profit organizations.
Serve as a liaison to coordinate services and opportunities for participants.
Work in partnership with other Youth & Workforce Development staff to plan and coordinate opportunities to support interdepartmental integration services and activities across programs.
Communicate regularly with supervisor to maintain weekly work schedules and locations in Outlook calendar.
Complete all required paperwork, data collection and case records as required.
Respond clearly and in a timely manner to emails, chats, and complete required work documents within established timelines.
Follow guidelines, procedures, and policies of the program contract, of Youth & Workforce Development Programs, and of Community Action.
Remote work available complying with the agency’s policy.
Required to travel regularly throughout the Youth and Workforce Development Programs service area, to other Community Action sites and service locations, and occasionally out of the service area.
Attend weekly supervision with supervisor, create professional development goals and attend professional development trainings.
Attend regularly scheduled team meetings, mandatory agency training, and participate in professional development activities.
Maintains strictest confidentiality.
Perform other reasonable duties as assigned by the supervisor, director or designee.