Adult Ed Case Manager Intern (Unpaid)

International Rescue Committee • New York, NY

1d

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. SCOPE OF WORK: The International Rescue Committee (IRC), works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities. As an introduction to the position, this brief, but concise overview of the role should give the reader an understanding of the important components of the job and how it fits into the mission of the program and IRC.

Requirements

• Volunteers must be based in the U.S.
• Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.
• Bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian
• Strong research, writing, and editing skills
• Interest in and familiarity with U.S. refugee and asylum policy and integration policies locally
• Ability to multi-task and prioritize various tasks in a fast-paced work environment
• Ability to work effectively and accurately with MS Outlook, Word, Excel, and internet applications
• Ability to work productively in a team environment as well as under minimal supervision, taking the initiative to ask questions as needed
• Fluent in English, both spoken and written
• Available to work a minimum of 20 hours per week for full internship term

Responsibilities

• Assist Case Manager with a caseload of up to 128 students.
• Conduct one-on-one meetings with clients to set SMART goals for employment or education needs and create Career Zone accounts.
• Assist clients in developing resumes, cover letters, and preparing for interviews.
• Track client meetings and progress in case notes and spreadsheets.
• Research referral opportunities in NYC.
• Gain an understanding of IRC services to refer students to.
• Communicate effectively with clients in person and via telephone.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Ability to work with clients from multiple backgrounds with varying English skills.

Benefits

• We offer a comprehensive and highly competitive set of benefits.
• In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees