ADVOCATE

Family Service League Inc.•Smithtown, NY

2d•Onsite

About The Position

Family Service League is seeking a full-time Advocate for a homeless shelter in Smithtown, NY. The Advocate is responsible for ensuring the safety of families and their children, interacting and providing support to families and children, enforcing shelter rules, completing intake consent forms, conducting curfew checks, providing transportation, and turning over units for new clients as clients are periodically discharged from the shelter.

Requirements

High school diploma or equivalent required.
Excellent organizational and time-management skills required.
Strong interpersonal and verbal and written communication skills required.
Proficient computer skills, including Microsoft Office required.
Valid and clean NYS Driver's License required.

Nice To Haves

Prior experience in Human Services or related field preferred.
Knowledge of homeless population and DSS policies and regulations preferred.
Bilingual in Spanish preferred.

Responsibilities

The Advocate will complete new client intakes.
Explain shelter rules and regulations to clients.
Conduct curfew checks, which includes walking outdoors to each unit.
Conduct Safety Checks.
Monitor the safety of the property.
The Advocate will address any issues of safety in unit, remove any dangerous items.
Assist with pantry distribution.
Assist with distribution of donations.
Turn over rooms for new clients.
Provide transportation.
Provide crisis intervention.
The Advocate will oversee compliance of rules, regulations, and policies of shelter.
Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
Advocate for client needs.
Attend staff meetings, individual supervision, and trainings as required.
Collaborate with the Security to discuss and resolve client incidents.
Responsible for reading and understanding the Policy and Procedure Manual.
Required to read and respond to daily emails.
All other duties as assigned.