Affiliate Marketing Specialist

About the position

Join the award-winning team that's disrupting the home services industry. Goettl Air Conditioning & Plumbing is hiring a full-time Inbound Lead Coordinator - Affiliate & CRM Support in Las Vegas. If you're detail-oriented, proactive, and thrive in fast-paced environments, this is your opportunity to grow with one of the fastest-growing companies in the industry. This is an in-office position based in Las Vegas, NV.

Responsibilities

• Monitor and respond to affiliate form fills (i.e. Angi, Home Advisor, Thumbtack), emails, and chats in real-time
• Qualify leads based on job type, location, and budget
• Contact leads by phone, email, or chat to confirm key info
• Enter and update lead data in CRM systems like Salesforce or HubSpot
• Coordinate warm hand-offs to Sales and Customer Experience teams
• Track performance metrics and escalate lead quality issues
• Follow scripts and SOPs while providing a professional and friendly experience
• Collaborate with Marketing to improve affiliate campaign performance

Requirements

• 1+ year of experience in lead intake, inside sales, customer service, or marketing support
• Home Services (solar, garage doors, electrical, plumbing, HVAC or similar) experience strongly preferred
• Experience with CRM tools (Salesforce, HubSpot preferred)
• Excellent communication skills (verbal + written)
• Strong attention to detail and multitasking abilities
• Affiliate marketing experience a plus
• High school diploma or equivalent (some college preferred)
• A committed and progressive work history
• Ability to pass a background and drug screen
• Valid driver's license and clean driving record

Nice-to-haves

• Affiliate marketing experience a plus

Benefits

• Competitive Pay: $20-$25/hour + monthly performance bonuses
• Benefits Package: Medical, Dental, Vision, and Company-Paid Life Insurance
• 401(k) Match
• Paid Time Off + Paid Training
• Career Growth: Clear promotion paths and leadership opportunities
• Year-Round Work (no seasonal layoffs)
• Company Culture: People-first, innovative, and performance-driven