After Hours Representative- Part Time

Ascension

2d • $17 - $24 • Remote

About The Position

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.
Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
Coordinate and communicate schedules.
Assist with coordination of activities related to insurance pre-certification/authorization.
Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Why Join Our Team
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify Statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• Experience with calls in a health-care setting
• Ability to navigate multiple systems in a remote environment.
• Experience with Genesys, Epic, Athena, Salesforce
• Clinical experience
• Medical Assistant strongly preferred

Responsibilities

• Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures.
• Perform clerical and reception duties associated with patient registration.
• Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
• Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED