Caterpillar Inc.-posted 2 days ago
$110,520 - $165,840/Yr
Full-time • Mid Level
Peoria, IL

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Are you looking for your next opportunity to have a significant impact on Caterpillar’s top initiatives? Caterpillar has committed to doubling our services revenue by 2026 and we have an exciting opportunity for you to join a team driving toward success in meeting these targets as an Aftermarket New Product Introduction (NPI) Team Leader on our Medium Tractor Products (MTP) team. Reporting to the MTP Worldwide Life Cycle Manager and working closely with the MTP Worldwide NPI manager, you will drive the execution of aftermarket focused MTP NPI projects. In alignment with the Caterpillar service growth strategy, you will be expected to grow our aftermarket Operating Profit After Capital Charge through the development of customer focused solutions across the MTP product line.

  • Implement aftermarket new product introduction strategy and deliverables in coordination with MTP LCM.
  • Support NPI integration for MTP Condition Monitoring and technology strategy.
  • Partnering with Global Construction & Infrastructure (GCI) and Construction Industries Services Division (CISD) to capture Voice of Customer (VOC) and Voice of Dealer (VOD) around services growth opportunities.
  • Lead all aftermarket activities for special projects or aftermarket source changes for NSI.
  • Serve as SME for engineering teams regarding part branding, service replaced by, and cancelled replaced by execution.
  • Assist in critical customer support – such as backorders, unlaunched reqs, last time or bridge buys.
  • Bachelor’s degree or progressive experience across a diverse set of areas such as New Product Introduction (NPI), Engineering, Aftermarket, Product Support, or Lifecycle Management.
  • Proven ability to communicate effectively across global teams and functions, including engineering, product management, and dealer/customer networks.
  • Experience resolving complex operational and process challenges such as backorders, unlaunched requirements, and aftermarket source changes.
  • Ability to lead and manage NPI projects, ensuring alignment with strategic goals and successful execution of deliverables.
  • Experience contributing to short-term, tactical, and long-term strategic planning efforts.
  • Experience supporting dealers and customers after the point of sale.
  • Demonstrated ability to apply product and service expertise to drive aftermarket growth initiatives.
  • Good business acumen with ability to evaluate and prioritize projects based on financial impact.
  • Familiarity with Caterpillar’s existing aftermarket commercial offerings or similar field.
  • Strong analytical and problem-solving skills.
  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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