Aging Care Manager I

Philadelphia Corporation for Aging • Philadelphia, PA

48d • Onsite

About The Position

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Description of Role:
This Care Manager conducts ongoing assessment, service planning, service arrangement, follow-up, and reassessment to disabled and/or chronically impaired older adult participants. Work involves evaluating the medical, social, and psychological needs and their effect on the functioning of an individual to offer services to improve quality of life.

The Care Manager I (CM I) role is a participant advocate as well as the gatekeeper of service provision. Work includes collaborating with other agencies to refer individuals for additional services and assisting individuals with utilizing available community resources to meet their needs. Work is performed in accordance with State and Agency mandates and is monitored and reviewed by the Supervisor through regular check-ins and system reports.

Requirements

• BA/BS/BSW or MA/MS/MSW including at least 12 college-level credit hours in sociology, social welfare, psychology, or gerontology.
• Minimum one-year work experience in social work or care management experience in the fields of aging, behavioral health, or disabilities.
• High energy level; able to manage a variety of tasks simultaneously.
• Well-developed interpersonal and communication skills.
• Well organized.
• High level of flexibility.
• Possesses advocacy skills and a sense of professional ethics.
• Strong computer skills
• Pre-employment physical
• Drug testing
• Criminal history clearance

Responsibilities

• To maintain high quality care management services by identifying and meeting the varied needs of participants. To provide home and community-based services as needed to enable participants to remain at home if possible.
• Performs all care management functions assessment, service plan development, service arrangement, follow-up, monitoring, and reassessment. Assesses the participant's needs and preferences in their environment. Reassess participant's status and reviews care plan at regularly scheduled intervals.
• Completes Needs Assessment Tool (NAT) and participant care plan at required timeframes.
• Enters Care Management Activity in the form of units for services provided.
• Works with participant, their family, and/or caregiver, to develop an individual care plan, making use of supervision and consultation with other disciplines, as necessary.
• Identifies and mobilizes informal and formal resources to meet participants' needs. Maximizes use of third-party payers.
• Facilitates participant choice of providers.
• Arranges for needed services and entitlements, working cooperatively with participant, family members, and service providers. Follows up on service delivered in specified amount of time and works with participant and provider to assure appropriate match of service to specific need.
• Provides assistance to participants in the MA Application Enrollment process and monitors participant conversion process to Community Health Choices.
• Conducts home visits and telephone contacts per standards to monitor adequacy and continued appropriateness of individual care plan.
• Monitors participant satisfaction to ensure quality of services provided.
• Completes all necessary forms and / or data entry for participants’ record, other management information, and other written reports as required. Inputs and maintains data in organizational and State database systems.
• Participates in orientation and training and attends regularly scheduled supervision, and staff meetings. Seeks opportunities for professional development.
• Contributes to upholding a highly supportive team culture.
• Other duties as assigned.

Benefits

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plans with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and vacation depending on tenure. (Note: vacation and personal days are front loaded and are pro-rated if date of hire is not January 1st; sick days are accrued based on hours worked).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees