AI Application Engineer

Great American Insurance Group • Cincinnati, OH

20h • Hybrid

About The Position

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of two days a week if local to Cincinnati, with the potential to work three days remotely. Core in‑office days are Tuesday and Thursday but will be determined by business needs.

Requirements

• Education: Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Experience: Generally, a minimum of 3 years of experience in software engineering and/or application engineering.
• Demonstrates proficiency in multiple programming languages.
• Experience with cloud platforms and modern development frameworks.
• Experience working in Agile/Scrum environments.
• Develops time estimates and other project management elements for moderately complex project deliverables.
• Provides technical expertise across a range of applications, systems and/or technologies.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex software issues.
• Demonstrates understanding of machine learning concepts and their software engineering implications.
• May serve as a Scrum Master or on an agile development team.
• Requires a high level of understanding of organization's business and technology operations.

Responsibilities

• Designs, programs, builds, and deploys software applications and systems that support various business and insurance processes.
• Implements new features and functionalities based on business requirements, enhancing the overall user experience.
• Ensures seamless integration of new applications with existing systems, minimizing disruptions to business operations.
• Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements
• Writes technical specifications based on conceptual design and stated business requirements.
• Collaborates with cross-functional teams to design and implement integration solutions that enhance data flow and system interoperability.
• Monitors and optimizes application performance, identifying and resolving any issues that may impact system efficiency.
• Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently.
• Provides technical support to end-users, addressing and resolving application-related issues in a timely manner.
• Develops and maintains documentation for troubleshooting procedures and best practices.
• Collaborates with business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements.
• Provides regular updates on project status and progress.
• Proactively identifies opportunities for process improvements and implements solutions that enhance overall system performance.
• Performs other duties as assigned.

Benefits

• We offer competitive benefits packages for full-time and part-time employees.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.
• Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
• Learn more at http://www.gaig.com/careers.
• Excludes seasonal employees and interns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level