AI - Automation & Process Improvement Lead - Senior Associate
About The Position
Step into the role of AI - Automation & Process Improvement Lead and transform Global Card Operations by unleashing the power of Alteryx, UiPath, Pega, Tableau, and AI to automate, visualize, and innovate. Be the driving force behind smarter processes, seamless solutions, and impactful change across the business. As the AI - Automation & Process Improvement Lead within the Global Card Operations teams, you will leverage tools such as Alteryx, UiPath, Pega, and Tableau, along with artificial intelligence (AI), to automate manual processes, create data visualizations, solve problems, and enhance processes.
Requirements
- Experience automating processes with tools like (Alteryx, UiPath, Pega, etc.)
- Experience in (or ability to learn) Tableau for data visualization
- Excellent teamwork and ability to build strong working relationships
- Ability to work under pressure, prioritize, and meet tight deadlines
- Ability to work independently and within a group on various projects
Nice To Haves
- Knowledge of VBA coding in Excel, VBScripts, Python and iRecs
Responsibilities
- Learn and understand Global Card Operations processes in order to identify inefficiencies and opportunities to improve processes
- Leverage tools like Alteryx, UiPath, Pega, etc. and AI to automate manual processes
- Leverage Tableau to create dashboards and other data visualizations
- Engage with business partners across CIB to solve issues and implement solutions
- Interact with stakeholders to share upcoming enhancements, accomplishments and obtain feedback
- Recognize and act on opportunities to improve processes
- Ensure all the risk and control requirements are adhered to and we maintain an audit ready environment
Benefits
- We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
- Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
- We also offer a range of benefits and programs to meet employee needs, based on eligibility.
- These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
- Additional details about total compensation and benefits will be provided during the hiring process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
