AI Engineer

ROLLER•Austin, TX

About The Position

Roller is looking for a talented AI Engineer with 3-5 years of experience to help build the AI platform and intelligent automation systems enabling AI powered business verticals. The ideal candidate will have hands-on experience designing and deploying GenAI platform and solutions using modern LLM frameworks, RAG architectures, and scalable AI pipelines.

Requirements

Strong programming experience in Python.
Experience with Agentic AI framework such as LangGraph
Hands-on experience building RAG-based applications.
Experience working with Vector Databases (Pinecone, Weaviate, OpenSearch, etc.).
Knowledge of AI pipeline architecture and model orchestration.
Experience with LangChain or similar LLM orchestration frameworks.
Experience implementing LLM evaluation frameworks and benchmarking methods.
Understanding of AI governance, responsible AI, and model guardrails.

Nice To Haves

Experience with workflow automation tools such as n8n.
Experience deploying LLM systems in production environments.
Advanced skills such as LLM Fine tuning, Self LLM hosting, Voice AI.
Familiarity with cloud AI platforms (AWS, GCP, Azure).
Venue management domain experience.

Responsibilities

Develop Enterprise GenAI platform and services for various business verticals using Python and modern frameworks such as LangChain.
Design and implement Retrieval Augmented Generation (RAG) systems using vector databases and LLMs.
Build scalable AI pipelines for ingestion, embedding, retrieval, and generation workflows.
Integrate LLMs with enterprise data sources and APIs.
Implement LLM evaluation frameworks to measure model performance, hallucination, and response quality.
Establish AI governance and Guardrails practices including safety checks, monitoring, and responsible AI controls.
Optimize prompt engineering strategies and model interactions for accuracy and performance.
Implement observability for AI systems and build AI usage dashboards for prompt tracing, token usage monitoring, latency tracking, Agent usage and evaluation metrics.
Collaborate with cross functional teams to deploy production-grade AI solutions.

Benefits

Opportunity to work on cutting-edge Generative AI systems.
Collaborative engineering culture focused on innovation.
Exposure to modern AI architectures including agents, RAG, and automation.
Competitive compensation and growth opportunities
You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
Individual learning & development budget plus genuine career growth opportunities as we continue to expand!