AI/GenAI Product Owner

About the position

The AI/GenAI Product Owner at BMO Bank is a strategic and influential role responsible for shaping, delivering, and managing innovative AI-driven products and solutions within highly regulated financial environments. This role requires exceptional leadership in aligning business objectives with cutting-edge AI technologies, ensuring robust product-market fit, customer-centric innovation, scalable cloud-enabled capabilities, and strict adherence to responsible and ethical AI practices and regulatory standards.

Responsibilities

• Define and articulate the vision, strategy, and roadmap for AI/GenAI products.
• Conduct market analysis, identify customer pain points, and leverage Design Thinking methodologies to validate product-market fit.
• Prioritize product backlog ensuring alignment with strategic business objectives, regulatory compliance, and ethical AI practices.
• Drive the complete AI product lifecycle from concept and MVP development to full-scale product launch, optimization, and eventual retirement.
• Ensure products are developed with clear personas, validated business cases, scalable cloud architecture, and measurable outcomes.
• Oversee product activation strategies, collaborating closely with go-to-market, pricing, and positioning teams across multiple business lines and corporate functions.
• Serve as the voice of business and customer, translating business requirements into actionable plans and clear acceptance criteria.
• Foster high-performing, collaborative cross-functional teams including data scientists, cloud engineers, AI/ML engineers, designers, compliance, risk management professionals, and business stakeholders.
• Proactively address blockers to adoption through strategic communication, training, documentation, and robust cloud engineering practices.
• Monitor product performance, gather stakeholder feedback, and iteratively enhance product offerings.
• Maintain awareness of AI trends, competitive intelligence, ethical AI practices, regulatory developments, and cloud technologies to ensure market leadership and compliance.

Requirements

• Bachelor's or Master's degree in Business, Computer Science, Data Science, Artificial Intelligence, or a related discipline.
• Minimum 7+ years in product management, including 5+ years specifically managing AI, ML, or GenAI products.
• Demonstrated success in regulated industries (Financial Services, Healthcare, etc.) with deep understanding of compliance, responsible and ethical AI, and risk management.
• Proven expertise in applying Design Thinking methodologies, achieving strong Product-Market Fit, and managing complex stakeholder environments.
• Extensive experience with Cloud platforms (AWS, Azure, Google Cloud) and production-grade AI system deployments.

Nice-to-haves

• Exceptional understanding of AI/ML concepts, use cases, responsible and ethical AI practices, and regulatory frameworks.
• Advanced skills in product lifecycle management within agile and hybrid methodologies.
• Proficient in cloud architecture, scalable system design, and engineering best practices.
• Expertise in market analysis, strategic thinking, and synthesizing research into actionable strategies.
• Strong analytical and problem-solving skills, data-driven decision-making capabilities.
• Excellent verbal and written communication, influencing, and stakeholder management skills.
• Ability to navigate ambiguity and lead confidently in complex, cross-functional environments.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans