AI Operations Team Lead - Scaled Prospecting

Databricks

3d•$100,000 - $171,950

About The Position

We are reimagining GTM at Databricks and are seeking an AI Operations Team Lead to drive execution excellence across our AI agent portfolio. This is not a traditional program management role. You'll scope, design, and ship AI agent workflows, with the balance of your time dedicated to field enablement and delivery management across agents and business segments. The ideal candidate combines strong program management and leadership skills with executive communication excellence, deep technical acumen, and a proven track record of scaling operations in fast-paced environments.

Requirements

7+ years in sales operations, program management, or related field
3+ years leading teams or managing complex, cross-functional programs
Experience with AI/automation tools and sales technology stacks
Strong proficiency with JIRA, project management tools, and roadmap planning
Advanced data analysis capabilities (SOQL/SQL preferred)
Experience with sales systems (Salesforce, marketing automation platforms)
Exceptional executive presence with proven ability to create compelling slide decks and narratives
Strong stakeholder management skills with ability to influence without authority
Experience managing competing priorities across geographies and business units
Track record of translating technical concepts for non-technical audiences
Passion for AI innovation and GTM transformation
Strategic thinking with execution excellence
Data-driven decision making and analytical rigor
Proactive problem-solving with a continuous improvement mindset
Adaptability in fast-moving, ambiguous environments

Nice To Haves

Familiarity with AI agent platforms and low-code/no-code solutions a plus

Responsibilities

Maintain and communicate product roadmap to stakeholders across Sales, Marketing, and IT organizations
Drive prioritization decisions and manage competing demands across regions (AMER, EMEA, APJ)
Own team JIRA board management, sprint planning, and delivery tracking across AI agent deployments
Establish and track team KPIs, ensuring alignment with business objectives
Build and iterate on agent workflows hands-on-prompt engineering, logic flows, integration design. This is a keyboards-on role.
Create high-impact presentations for senior leadership
Translate technical AI capabilities into compelling business transformation narratives
Present quarterly business reviews and program performance updates to leadership
Design and deliver comprehensive enablement programs for ~2,000 global users
Partner with Seller Enablement teams to drive adoption and confident usage of AI tools
Lead end-to-end lifecycle management for AI agent deployments from ideation through launch
Manage phased rollouts, UAT/QA processes, and technical troubleshooting
Coordinate deliverables amongst cross-functional teams including Technical Program Managers, Business Intelligence, and Engineering
Analyze conversion metrics, reply rates, and time-savings data to identify optimization opportunities
Drive continuous improvement through prompt refinement and workflow optimization

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

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