AI Program Lead

Finastra • Atlanta, GA

16h

About The Position

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Finastra is one of the largest pure-play financial services software companies and has been recognized as a top 100 FinTech in 2025. We provide secure and reliable financial services software to over 7,000 customers worldwide, including 40 of the top 50 global banks, across 110+ countries. With decades of deep industry expertise, we help financial institutions power critical operations, co-innovate on new solutions, and unlock the value of technology. AI is reshaping the future of financial services, and Finastra is accelerating boldly into this next frontier. We are seeking an AI Program Lead to drive the adoption and scaling of AI across the company. In this role, you will track the progress and impact of our AI initiatives in our engineering functions, non-engineering functions and within our products from ideation to deployment. You will partner closely with stakeholders to maintain a real‑time view of every use case, anticipate and help remove roadblocks, and prepare strategic updates for the Executive Leadership Team and the Board. The ideal candidate brings strong stakeholder management, a solid understanding of AI and technology and experience with executive level reporting. Based in Atlanta, you will form part of the Office of the CEO gaining broad visibility across the organisation. You will collaborate closely with the Chief AI Officer and teams across Data Science, Engineering and Product worldwide. This is a unique opportunity to play a key role in scaling AI at a global fintech leader - unlocking value, accelerating innovation, and building the foundations for organisation‑wide impact.

Requirements

• 3+ years of experience in digital transformation or adjacent roles, including as part of a management consultancy, with at least one year working directly with AI/ML initiatives, AI products, or data-driven initiatives
• Experience supporting program management or large-scale digital transformation initiatives with measurable outcomes
• Understanding of AI models and use case development lifecycle from prototype and validation to production implementation
• Strong stakeholder management skills, with the ability to lead multi‑disciplinary teams, balancing differing priorities and drive pragmatic, timely outcomes
• Bachelor’s or Master’s degree in Computer Science

Nice To Haves

• Experience working in financial services or software vendor organisations undergoing large scale digital or AI-led transformation is desirable but not required

Responsibilities

• AI Review & Oversight Partner with internal teams and external vendors to embed our AI playbook across all businesses and functions Support the review and assessment of AI use cases, focusing on feasibility, alignment with business strategy, and potential value creation Collaborate with the Risk team to ensure compliance with our responsible AI framework including our legal, governance, privacy and security review
• Programme and Change Management Manage our portfolio of AI initiatives, ensuring prioritization, clear ownership, timely delivery and clear communication across teams Support cross-functional change management efforts that enable enterprise-wide AI adoption
• Executive and Impact Reporting Provide clear, insightful executive‑level updates to the Executive Leadership Team including progress updates, risks, dependencies and roadblock resolution Support senior leaders in preparation for Board discussions, including creating briefing materials on program performance and impact Measure and track value created through AI adoption (e.g., revenue generation, quality improvements, efficiency, and effectiveness

Benefits

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits
• Sustainability: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level