AI Solutions Architect

Lyra Technology GroupChicago, IL
18h$100,000 - $125,000Remote

About The Position

Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 100+ companies across the US, UK, Australia, New Zealand, and Canada. Our companies employ over 3,000 team members, each led by their own management team, and provide world-class support to over 12,000 clients. AI Solutions Architect – Lyra Technology Group Lyra Technology Group is seeking an AI Solutions Architect for our OpCo, Hurricane Labs. Hurricane Labs is seeking an AI Solutions Architect to design and deploy production-grade AI systems that replicate and enhance real-world workflows across Security Operations, SIEM platform support, engineering, and customer experience. This is not a prompt-engineering or API-integration role. The ideal candidate will architect intelligent systems that reflect how analysts investigate threats, how engineers build detection logic, and how support teams triage and resolve issues — translating human decision-making into scalable, governed AI processes. About Lyra… Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. About Hurricane Labs… Hurricane Labs is a cybersecurity services provider focused on Security Operations, SIEM services, and threat detection engineering. The company partners with organizations to strengthen their security posture through operational excellence, detection content development, and high-quality security monitoring and support services. Hurricane Labs emphasizes disciplined investigation methodology, engineering standards, and scalable service delivery models — now seeking to embed AI directly into those operational foundations.

Requirements

  • Experience designing production AI/ML systems
  • Strong systems architecture background
  • Experience building workflow automation or decision engines
  • Ability to translate business logic into structured models
  • Familiarity with security operations or engineering workflows

Nice To Haves

  • Cybersecurity or MSSP experience
  • Experience with SIEM platforms (e.g., Splunk, Elastic)
  • AI governance framework design
  • Feedback-driven model tuning implementation

Responsibilities

  • Design AI systems for alert enrichment, investigation assistance, and risk scoring
  • Provide high-confidence recommendations for alert disposition
  • Improve investigation depth, consistency, and analyst efficiency
  • Enable AI-driven ticket triage and health monitoring
  • Support troubleshooting and break/fix investigations
  • Accelerate response while maintaining service quality
  • Convert rough use case ideas into structured detection logic
  • Validate telemetry, dependencies, and standards alignment
  • Continuously refine outputs via feedback-driven tuning
  • Automate L1 triage, categorization, and routing
  • Draft initial responses and troubleshooting guidance
  • Perform sentiment analysis and escalation detection
  • Reduce manual workload and improve response times
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