AI Solutions Engineering Manager - Policy Administration

Continental General • Austin, TX

2d • Hybrid

About The Position

AI SOLUTIONS ENGINEERING MANAGER - POLICY ADMINISTRATION (Full Time, Salary, Exempt) Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced environment. This is a hybrid position with 3 days in-office. Join our team to help make a difference in the lives of others! About Continental General: The Continental General family of companies has provided insurance, including life and long-term care policies, to individuals and groups for over 30 years, and currently supports over 200,000 policyholders. Both our insurance company, Continental General Insurance Company, and our third-party administrator, Continental General Services, are committed to the continuous development of our infrastructure, processes, and people. The group is actively growing through expansion of both its insurance portfolio and its administrative services. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions. Position Overview: The AI Solutions Engineering Manager owns multiple delivery teams or a complex domain area within a value stream vertical. Where the M1 Supervisor owns a single team's delivery, the M2 Manager is accountable for the coordination, performance, and strategic direction of multiple domain teams. You are responsible for ensuring your teams collectively deliver on value stream objectives while maintaining the small-team, AI-native delivery model. You balance organizational scale with the intimacy and empowerment that makes small teams effective. You are a key voice in shaping the organization's AI delivery strategy and talent development pipeline.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Equivalent practical experience will be considered.
• 8–12 years of experience in software engineering and technology leadership, with substantial experience in AI-driven delivery environments.
• Proven track record of leading multiple technical teams simultaneously, delivering complex solutions in a fast-paced environment.
• Demonstrated experience scaling AI-native delivery practices across an organization.
• Strong strategic thinking — ability to connect technology investments to business outcomes.
• Deep understanding of cloud-native architecture and modern delivery practices.
• Working knowledge of regulatory compliance frameworks in regulated industries (HIPAA, SOC 2, State DOI or equivalent).
• Proven talent development track record — building teams, developing leaders, retaining top performers.
• Excellent executive communication and stakeholder management skills.
• Experience with budget management and resource allocation.

Responsibilities

• Lead and develop multiple AI Solutions Engineering Supervisors (M1) and their delivery teams, ensuring consistent delivery standards and team health across domains.
• Own delivery accountability across multiple domains within a value stream vertical, aligning team capacity and priorities to strategic business objectives.
• Drive strategic workforce planning, building and maintaining a talent pipeline of AI-native engineers who can sustain the small-team, high-autonomy operating model.
• Shape the organization's AI-native delivery strategy in partnership with the AI Steering Committee and technology leadership.
• Own compliance accountability across multiple teams, ensuring HIPAA, SOC 2, and State DOI regulatory requirements are consistently met.
• Manage vendor relationships, partnership evaluations, and build-vs-buy decisions that impact the teams' domains.
• Drive cross-team collaboration and knowledge sharing, ensuring innovation and best practices propagate across delivery teams.
• Provide strategic communication to senior leadership on delivery outcomes, risks, investments, and opportunities.
• Manage budget and resource allocation across teams, optimizing for delivery outcomes and team sustainability.

Benefits

• Competitive salary and benefits, including 401(k), health insurance, and performance-based bonuses.
• Collaborative and fast-paced work environment.
• Professional development and growth opportunities within the finance and investment space.
• Competitive Salary & Target Bonus Program
• Retirement Savings – 401(k) with a company match
• Comprehensive Medical insurance through BlueCross BlueShield of Texas.
• Company-paid dental, vision, short-term & long-term disability, and life insurance.
• Work-Life Balance – This role offers 25 days of PTO, 10 paid holidays, and paid volunteer time off.
• Flexible Work Options & Perks – Hybrid opportunity, wellness programs, and weekly paid lunch for onsite staff.
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSAs) – Includes a company match for HSAs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager