Air Export Specialist II

CMA CGM

1d•$22 - $28

About The Position

The Air Export Specialist is responsible for managing and coordinating international air freight shipments. This role ensures compliance with regulatory requirements, provides excellent customer service, and oversees documentation and operational processes to guarantee timely and cost-effective delivery.

Requirements

High School Diploma or GED, Associates Degree preferred
Minimum two (2) years+ related experience.
Professional certification may be required in some areas.
Basic proficiency in Microsoft Office, internet, web-based and job specific software applications
Accurate typing skills and/or data entry skills
Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.
Responds promptly and professionally to customer needs
Idenitfies and resolves problems in a timely manner
Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment
Ability to gather and analyze documents skillfully.

Nice To Haves

Knowledge of Incoterms, HTS/Schedule B classification, and hazardous material handling.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and freight management systems (e.g., CargoWise).
Effective verbal and written communication skills.
TSA certification
IATA/DG Certification

Responsibilities

Serve as single point of coordination between customers (internal and external), U.S. Customs and Border protection and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives.
Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response.
Receive, review and process documentation for an assigned base of accounts, and process documents through the system. Interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.
Process other duties required for compliant release and timely delivery and receipt of shipments after release including but not limited to OGA release, cargo delivery set-up, and client invoicing.
Perform initial reviews and advise supervisor of any problems or irregularities discovered within assigned transactions.
Ensure customer profile information is entered and updated in the appropriate company system for any customers; prepares quotations, letters, and communications as directed.
Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.

Benefits

competitive Paid Time Off
401(k)
health insurance
employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.