Airport Deputy Chief Officer - Security

City of Austin

1d•$201,000 - $211,000•Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. About Austin-Bergstrom International Airport (AUS) Austin-Bergstrom International Airport (AUS) is owned by the City of Austin and operated by the Department of Aviation. The airport is self-sustaining and generates revenue to cover operating costs. What was once the site for the Bergstrom Air Force Base, the federally owned property was transformed into a commercial airport with the opening of Austin-Bergstrom International Airport on May 23, 1999, replacing the former, smaller Austin Robert Mueller Municipal airport. Since then, AUS has connected more Austin and Central Texas travelers to the world all while providing a uniquely authentic Austin experience to every customer that travels through the Barbara Jordan Terminal. Known for live music, local concession brands, and Texas hospitality, AUS prides itself on reflecting the culture and values of the community it serves. In 2023, AUS served a record-breaking 22 million annual passengers, more than a quarter percent increase in total annual travelers since the world’s pre-pandemic benchmark year of 2019. To address the rapid pace of passenger and airline activity, AUS has launched the Journey With AUS airport expansion and development program, multi-year capital improvement and development effort that will improve and modernize AUS facilities in the near-term and for generations to come. Job Description: Airport Deputy Chief Officer - Security Purpose: Under nominal direction of an Airport Chief Officer, this position is responsible for developing, planning, and coordinating work activities of multiple functional areas of the airport. The position Reporting to the Airport Chief Operating Officer (COO), the Airport Deputy Chief Officer – Security operates with a high level of autonomy and provides strategic leadership and oversight for the airport security program. This role is responsible for managing the daily security function of AUS, ensuring compliance with Federal, State and local laws, rules, and regulations pertaining to aviation, coordinating with TSA and Public Safety agencies, supporting long and short- range planning of airport infrastructure, and maintaining effective working relationships with tenants, other City departments, the public, contractors and regulatory agencies. The Ideal Candidate AUS is seeking a forward-thinking leader with extensive experience in managing airport security program. AUS is a dynamic organization and the successful candidate must be willing to lead through a changing environment successfully. The ideal candidate has proven experience leading teams and a demonstrated commitment to cultivating a positive, collaborative and highly productive work environment. The nature of this position requires the individual to be a dynamic, flexible leader with strong skills in people leadership, high-level strategic thinking, instrumental in providing solutions to problems and challenges and effective execution of plans and projects. The following core competencies are important for this role: Exceptional Leadership – A collaborative executive who builds strong relationships with stakeholders, business partners, City departments, and regulatory agencies, while motivating teams toward common goals. Operational and Technical Acumen – Deep understanding of airport systems, infrastructure, and technology operations, with the ability to ensure safety, reliability, and regulatory compliance. Thinks Analytically and Strategically – A visionary leader who can assess complex operational needs, anticipate future challenges, and develop strategies that align with AUS’s long-term objectives. Agility – Demonstrates resilience and adaptability in guiding teams through organizational change, capital expansion, and emerging technology integration. Customer Focus – Committed to delivering a superior passenger experience while balancing the expectations of airport stakeholders and business partners. Inclusive Workspace – Fosters inclusive, welcoming, and safe workspaces aligned with AUS’s values and the community it serves. Business Ethics – Recognized for integrity, accountability, and ethical decision-making in leading large-scale operations. Boundary-less Perspective – Brings a broad, systems-level perspective to complex challenges, connecting cross-departmental strategies and anticipating future trends in aviation.

Requirements

Knowledge of Local, State, and Federal laws, regulations, and ordinances affecting the airport.
Knowledge of strategic business planning, organizational change strategies, and performance measurement to achieve business excellence.
Skill in fiscal planning and developing and preparing budgets.
Skill in managing and allocating financial and human resources to execute operational and business plans.
Skill in establishing and maintaining effective working relationships with City employees, City Council, media, and the public.
Skill in leading and managing a diverse workforce including department employees and contractors in an airport environment.
Ability to design short- and long-term strategies/programs that are scalable and efficient in a large and complex organization.
Ability to work with and coordinate between multiple City departments and internal business units to meet goals and objectives.
Ability to communicate effectively both verbally and in writing, develop and deliver public presentations, and act as the corporate spokesperson when incidents involving operations occur.
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, Business or Aviation Management, Accounting/Finance, Engineering, or a related field, plus six (6) years of related experience, including two (2) years of which were in a supervisory or managerial capacity.
Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience.

Nice To Haves

Leadership experience – managing staff, creating vision, setting direction, and interacting with community stakeholders, executive level leadership, and/or elected officials.
Relationship Building – Having well-developed conflict resolution and facilitation skills, including working effectively with people at all levels of the organization and elected officials.
Communication – Effective communication and interpersonal skills, team building, and consensus building.
Experience at a Medium/Large airport.
Experience being responsible for managing large multi-shift, multi-site hourly workforce is desirable.
Experience in public safety, such as law enforcement or airport security.

Responsibilities

Supports the Airport Chief Officer in leading and managing programs, functions, and initiatives to ensure effectiveness and efficiency.
Develops and implements short- and long-range strategies, objectives, policies, and priorities.
Ensures compliance with Federal, State, Local, and industry regulations.
Assists in the preparation, presentation, and monitoring of the department budget and ensures divisions operate within appropriated budget.
Develops, revises, and implements standard operating practices, policies, and procedures governing the programs and department activities.
Acts as official departmental representative to boards and commissions, City departments, City Council, outside agencies, and the community.
Coordinates departmental activities and programs with other City departments, agencies, and service providers.
Responds to and resolves sensitive inquiries, complaints, and issues from both internal and external sources.
Determines goals, objectives, and resource requirements for activities within the assigned divisions.
Monitors industry trends and implements best practices.
Assumes Airport Chief Officer duties and responsibilities in their absence.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
managing the daily security function of AUS
coordinating with TSA and Public Safety agencies
supporting long and short- range planning of airport infrastructure
maintaining effective working relationships with tenants, other City departments, the public, contractors and regulatory agencies.