ALC Backup & Resiliency Engineer

Ingram MicroIrvine, CA
2d

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! The ALC Backup & Resiliency Engineer supports the implementation, maintenance, and continuous improvement of backup, recovery, and resiliency capabilities across Ingram Micro’s global Advanced Logistics Centers (ALCs). This role is responsible for operationalizing standardized backup solutions, executing recovery procedures, and ensuring alignment with enterprise security and resilience requirements. Working as part of the InfoSec SWAT Team, the engineer collaborates with cross-functional IT and site teams to help maintain continuity, reduce risk, and support modernization efforts within the RISE platform. Your role: Backup Operations & Standardization Implement and maintain standardized backup configurations, schedules, and retention policies for ALC environments. Ensure consistency in backup tooling and infrastructure across global logistics sites. Support the application of enterprise backup, storage, and security standards. Resilience & Recovery Execution Execute established disaster recovery (DR) and business continuity (BC) procedures for ALC systems. Perform routine recovery testing to validate readiness and identify gaps. Assist in assessing site‑level resiliency and contribute recommendations for improvement. Ensure backup health, integrity, and recoverability through regular validation and monitoring. Collaboration & Cross‑Functional Support Work closely with IT Managed Services, InfoSec, and site engineers to support backup and recovery operations. Participate in on‑site or remote technical assessments to help validate backup compliance with enterprise standards. Support RISE-aligned modernization initiatives by implementing assigned backup and recovery tasks. Provide technical input for projects impacting ALC operational continuity. Operational Compliance & Governance Follow enterprise-aligned backup governance, retention schedules, and security requirements. Maintain clear documentation of backup configurations, procedures, and audit responses. Support compliance activities, including addressing findings related to backup configuration, resilience, or recoverability. Continuous Improvement & Innovation Identify opportunities to automate backup health checks, reporting, and validation tasks. Stay current with emerging tools and best practices for backup, recovery, and operational resilience. Contribute ideas to improve efficiency, recovery time objectives (RTO), and recovery point objectives (RPO) across ALC environments. Required Background & Skills Strong understanding of backup technologies, storage systems, and recovery processes. Experience supporting infrastructure operations in production environments (on‑prem, edge, or hybrid). Familiarity with DR/BC concepts, failover procedures, and validation testing. Strong communication skills and the ability to collaborate with cross‑functional teams. Willingness to travel 10%–25% as needed to support site assessments and deployments. What you bring to the role: 8+ years functional experience including a minimum of 5 years position specific experience with IT infrastructure or operations. Hands-on experience with enterprise backup platforms (e.g., Veeam, Commvault, Rubrik, or equivalent). Knowledge of logistics, warehouse, or distribution center operational systems. Certifications such as: ITIL Foundation Vendor‑specific backup/storage certifications DR/BC certifications (e.g., CBCP, ISO 22301 training) Experience in global enterprise environments with standardized operational practices. Impact This role strengthens ALC operational continuity by ensuring reliable backups and validated recovery processes across global sites. Through consistent execution, monitoring, and improvement of backup and resilience practices, the engineer reduces operational risk, supports swift recovery during incidents, and contributes to the resilience goals of the RISE platform and InfoSec SWAT. #LI-RT1 The typical base pay range for this role across the U.S. is USD $133,400.00 - $226,800.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com Click Introduce Yourself above to join our talent network! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.

Requirements

  • Strong understanding of backup technologies, storage systems, and recovery processes.
  • Experience supporting infrastructure operations in production environments (on‑prem, edge, or hybrid).
  • Familiarity with DR/BC concepts, failover procedures, and validation testing.
  • Strong communication skills and the ability to collaborate with cross‑functional teams.
  • Willingness to travel 10%–25% as needed to support site assessments and deployments.
  • 8+ years functional experience including a minimum of 5 years position specific experience with IT infrastructure or operations.
  • Hands-on experience with enterprise backup platforms (e.g., Veeam, Commvault, Rubrik, or equivalent).
  • Knowledge of logistics, warehouse, or distribution center operational systems.
  • Experience in global enterprise environments with standardized operational practices.

Nice To Haves

  • Certifications such as: ITIL Foundation Vendor‑specific backup/storage certifications DR/BC certifications (e.g., CBCP, ISO 22301 training)

Responsibilities

  • Implement and maintain standardized backup configurations, schedules, and retention policies for ALC environments.
  • Ensure consistency in backup tooling and infrastructure across global logistics sites.
  • Support the application of enterprise backup, storage, and security standards.
  • Execute established disaster recovery (DR) and business continuity (BC) procedures for ALC systems.
  • Perform routine recovery testing to validate readiness and identify gaps.
  • Assist in assessing site‑level resiliency and contribute recommendations for improvement.
  • Ensure backup health, integrity, and recoverability through regular validation and monitoring.
  • Work closely with IT Managed Services, InfoSec, and site engineers to support backup and recovery operations.
  • Participate in on‑site or remote technical assessments to help validate backup compliance with enterprise standards.
  • Support RISE-aligned modernization initiatives by implementing assigned backup and recovery tasks.
  • Provide technical input for projects impacting ALC operational continuity.
  • Follow enterprise-aligned backup governance, retention schedules, and security requirements.
  • Maintain clear documentation of backup configurations, procedures, and audit responses.
  • Support compliance activities, including addressing findings related to backup configuration, resilience, or recoverability.
  • Identify opportunities to automate backup health checks, reporting, and validation tasks.
  • Stay current with emerging tools and best practices for backup, recovery, and operational resilience.
  • Contribute ideas to improve efficiency, recovery time objectives (RTO), and recovery point objectives (RPO) across ALC environments.

Benefits

  • U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
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