AM Restaurant Server

Arbor Lodging•Nashville, TN

About The Position

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The server will take orders, answer questions about the menu and food, sell the restaurants food and drinks, take payments, have great customer service skills, and assist in cleaning when needed.

Requirements

Professional and positive attitude towards guests and associates
Be knowledgeable on hotel facility and services to assist guests
Customer service
Process checks and payments in compliance with policies and procedures
Communication skills
Work in a fast-paced environment
Stand and walk for extended periods of time and lift up to 50 pounds
High school education or related experience

Responsibilities

Sell and serve food and beverages safely
Process guests bills and payments
Impress guests with quality and timely service in a pleasant and friendly manner
Set up tables and ensure cleanliness of linen, silverware, and glassware
Clean tables including removal of and proper placement of soiled wares and trash
Know the menu and be able to explain ingredients and preparation methods
Report all tips in compliance with company policy and IRS regulations
Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift