AM Server

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

6d

About The Position

As a Server you
will play a crucial role in providing exceptional dining
experiences
to
our guests. You will
be responsible for
greeting guests, taking
orders, serving food and beverages, and ensuring guest satisfaction.

Requirements

• Previous experience as a server in a restaurant or hotel setting is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Basic math skills.
• Ability to lift and carry trays of food and beverages.
• Food Handler's Certification (or willingness to obtain one).

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Answer guest questions about the menu, specials, and beverage offerings.
• Take accurate food and beverage orders.
• Serve food and beverages in a timely and efficient manner.
• Anticipate guest needs and respond promptly to requests.
• Resolve guest complaints and issues in a courteous and timely manner.
• Set up and maintain dining areas, including table settings and cleanliness.
• Follow proper food handling and sanitation procedures.
• Process payments accurately and efficiently.
• Adhere to all restaurant policies and procedures.
• Assist with side work tasks, such as cleaning, stocking, and preparing beverages.
• Work effectively with other team members, including the kitchen staff and bartenders.
• Communicate clearly and professionally with colleagues and guests.
• Contribute to a positive and supportive team environment.

Benefits

• Medical, Dental, Vision
• Hotel Discounts
• Paid Time Off
• Employee Assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees