AM Server

Horseshoe Bay Resort • Brookfield, WI

21h

About The Position

JOB OVERVIEW: Greet and serve the guests according to standards.

Requirements

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 30 lbs.

Responsibilities

• Prepare and serve a full range of coffee and espresso beverages according to established recipes and presentation standards.
• Maintain and operate espresso machines, grinders, and brewing equipment, ensuring proper calibration and cleanliness.
• Monitor coffee bean freshness, restock supplies, and rotate inventory to maintain quality standards.
• Create consistently high-quality milk texturing and latte art for specialty beverages.
• Follow proper food safety and sanitation guidelines when handling beverages, syrups, dairy products, and equipment.
• Engage guests with product knowledge, recommending coffee blends, brewing methods, and flavor pairings.
• Take and serve guest orders promptly and according to service manual.
• Do all necessary set-up side work as assigned.
• Answer any guest questions about the menu.
• Operate the electronic cash register/P.O.S. system (where applicable).
• Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
• Perform any other job related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees