Ambassador

PCI Municipal ServicesIsle of Palms, SC
9d$22 - $22

About The Position

Make a Difference. Serve the Community. Be Part of Something Special. We’re seeking dedicated individuals who are passionate about delivering top-notch service to residents, businesses, and visitors of the Isle of Palms. As a Parking Ambassador, you’ll play a vital role in promoting local businesses, ensuring public safety, and enhancing the quality of life in our beautiful city.

Requirements

  • Outstanding communication skills
  • Excellent customer service skills
  • Capable of using current technology
  • Knowledgeable in Google applications, such as Gmail and Google Calendar
  • Able to interpret and apply City of Isle of Palms parking ordinances
  • Exceptional degree of professionalism
  • Fundamental knowledge of area roads, events, and amenities
  • Clean driving record
  • Must be able to lift up to 40 lbs.
  • Capable of standing and walking for extended periods of time
  • Able to work in all weather conditions
  • Flexible with scheduling
  • Must be able to work hours in excess of regularly scheduled hours

Responsibilities

  • Use technology to monitor compliance with city parking ordinances and enforce parking regulations at meters on city streets.
  • Practice active listening techniques and excellent customer service skills when engaging with visitors, residents, co-workers, and managers.
  • Demonstrate knowledge of parking rules and regulations when addressing guest questions and concerns.
  • Guide visitors and residents in the selection of parking options by demonstrating knowledge of street, lot, and garage locations and rates.
  • Assist with and educate customers on the operation of each type of parking meter and mobile payment options.
  • Exhibit familiarity with local events, businesses, and amenities, and be able to provide general directions.
  • Promote public and resident safety by maintaining awareness of physical hazards and suspicious activity.
  • Research field guides to ensure the correct performance of enforcement tasks.
  • Provide competent court testimony for contested citations.
  • Safely operate and maintain the company vehicle.
  • Use email as a daily communication tool.
  • Organize equipment and supplies.
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