Ambassador

PCI Municipal Services•DeFuniak Springs, FL

14d•$18 - $18

About The Position

Make a Difference. Serve the Community. Be Part of Something Special. We’re seeking dedicated individuals who are passionate about delivering top-notch service to residents, businesses, and visitors of Walton County, FL. As a Parking Ambassador, you’ll play a vital role in promoting local businesses, ensuring parking compliance, assisting with permit registration and various parking management duties.

Requirements

Outstanding communication skills
Excellent customer service skills
Capable of using current technology
Fundamental knowledge of area roads, events, and amenities
Clean driving record
Must be able to lift up to 40 lbs.
Capable of standing and walking for extended periods of time
Able to work in all weather conditions
Flexible with scheduling

Responsibilities

Use technology to monitor compliance with city parking ordinances and enforce parking regulations at the designated parking zones.
Practice active listening techniques and excellent customer service skills when engaging with visitors, residents, co-workers, and managers.
Demonstrate knowledge of parking rules and regulations when addressing guest questions and concerns. This includes educating the public about how to pay, how to register their annual accounts, etc.
Guide visitors and residents in the selection of parking options by demonstrating knowledge of street, lot, and garage locations and rates.
Assist with and educate customers on the operation of each type of parking meter and mobile payment options.
Exhibit familiarity with local events, businesses, and amenities, and be able to provide general directions.
Promote public and resident safety by maintaining awareness of physical hazards and suspicious activity.
Research field guides to ensure the correct performance of enforcement tasks.
Provide competent court testimony for contested citations.
Safely operate and maintain the company vehicle.
Use email as a daily communication tool.
Organize equipment and supplies