Ambulatory Clinic Nurse Care Coordinator (RN)- peds (quality)

The University of Kansas Health System•Olathe, KS

3d•Onsite

About The Position

This care coordinator role is more back office/desk management, working with our quality metric team to focus on closing care gaps for patients. The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical, evidence-based, safe and compassionate nursing care. The Ambulatory Clinic RN Care Coordinator focuses on patient safety and the quality of nursing care by identifying and clarifying patient needs, performing clinic related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator will provide support to their assigned physicians by communicating with the patient/family/caregiver and relaying the information to the physician. They will provide support and nursing care services during the physician’s clinic sessions and ensuring the patient/family/caregiver understands the plan of care. They will verify all orders placed during the clinic session have been completed and the physician has been notified of the results.

Requirements

High School Graduate
Bachelor Degree Nursing
2 or more years of RN experience
Basic Life Support Heartsaver (BLS HS) (Non-Clinical) - American Heart Association (AHA) or obtained within 14 days
Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing
Must have current active multi-state Registered Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working, with proof of application of a multi-state RN license in the state in which you live.
Staff hired prior to 2/1/2024 are required to obtain a multi-state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026.
Basic typing and word processing ability
Excellent analytical, critical thinking and problem-solving skills

Nice To Haves

Previous medical office experience

Responsibilities

Responsible for management of patient flow, triage, and direct patient care.
Liaison of communication between front desk staff, nursing staff, physicians, and clinic manager
Manage the care of the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with the provider to set patient goals.
Provide nursing support/coordination to the practice to optimize patient outcomes and to improve patient’s quality of life through clinical and educational programs and/or support services.
Support patient self-management of disease.
Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
Manage high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
Develop relationships with patients and competently uses assessment skills to identify physical, psychosocial, financial, and environmental health care needs of the patient.
Educate the patient and appropriate ancillary personnel about the health care needs, safety issues and benefits which include patient education.
Utilize available electronic tools, such as EMR, to efficiently document assessments, clinical finds, plans of treatment and progress toward goals.
Observes, records and reports patient's condition and reaction to drugs and treatments to physicians.
Educates patient/family about diagnostic procedures, medications, nutrition and maintenance of health and wellness.
Maintains/reviews patient records, charts and other pertinent information.
Records tests and examination results and then follows up with patient.
Posts tests and examination results.
Responds to/refers incoming patient treatment-related phone calls.
Instructs patient and family regarding medications and treatment instructions.
Maintains patient confidentiality.
In providing patient care, document using EMR to maintain and/or develop patient records in compliance with practice standards
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Maintains KDHE Vaccine for Children Program for specified site.
Responsible for Vaccine inventory maintenance and quality.
Ensuring expirations and labeling are followed strictly based on VFC standards of practice.
Ensuring vaccine inventory is available at all sites and works closely with other Quality Nurse Coordinators within the department.
Assists with the Onboarding process of all new hires within the department.
Assessor trained and knowledgeable of our all-laboratory processes.
Validates that all staff members can perform tasks as specified by CLIA licenses.
Facilitates offline learning for all new hires to the department.
Completes Quality phone calls from payors as assigned to ensure optimal patient outcomes.
Completes calls for ED and In-patient discharges, in addition to clinic no shows.
Facilitates Practice Counsel and serves as an informal leader within our department.
Maintains a growth mindset and has an interest in advancing career in a leadership capacity.