Ambulatory Reception Scheduler Coordinator

Amery Hospital & Clinic • Saint Paul, MN

2d

About The Position

The Radiology Ambulatory Reception Coordinator provides exceptional customer
service to patients and visitors as the first point of contact in the Radiology
Department. This position schedules appointments and verifies insurance for all
radiology patients, and performs clerical and receptionist functions in the
Radiology Department, including preparation and maintenance of patient records,
and serving as a resource to medical staff regarding hospital protocols. This
role is the link between staff, patients, families, and care providers, and
between the unit and other hospital departments.

At HealthPartners we believe in the power of good – good deeds and good people
working together. As part of our team, you’ll find an inclusive environment that
encourages new ways of thinking, celebrates differences, and recognizes hard
work.

We’re a nonprofit, integrated health care organization, providing health
insurance in six states and high-quality care at more than 90 locations,
including hospitals and clinics in Minnesota and Wisconsin. We bring together
research and education through HealthPartners Institute, training medical
professionals across the region and conducting innovative research that improve
lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working
together to increase diversity and inclusion in our workplace, advance health
equity in care and coverage, and partner with the community as advocates for
change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse
talents, valuing your dedication, and supporting your work-life balance. We
offer a comprehensive range of benefits to support every aspect of your life,
including health, time off, retirement planning, and continuous learning
opportunities. Our goal is to help you thrive physically, mentally, emotionally,
and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients,
members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant because of race, color, sex, age, national origin,
religion, sexual orientation, gender identify, status as a veteran and basis of
disability or any other federal, state or local protected class.

Requirements

• One year of clerical, scheduling, and/or customer service experience.

Nice To Haves

• Degree in a healthcare field.
• Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics.
• Previous experience in an ambulatory care setting.
• One year of Epic electronic medical record system experience.

Responsibilities

• Provides exceptional customer service to patients and visitors as the first point of contact
• Schedules appointments
• Verifies insurance for all radiology patients
• Performs clerical and receptionist functions
• Preparation and maintenance of patient records
• Serving as a resource to medical staff regarding hospital protocols
• Acts as a link between staff, patients, families, and care providers, and between the unit and other hospital departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed