Analyst, Bridges Interface - III

Quest Diagnostics•Norristown, PA

1d•Hybrid

About The Position

The Epic Bridges Analyst III serves as the primary architect and technical subject matter expert (SME) for the Epic interoperability landscape. This role is responsible for leading complex, high-risk interface projects, establishing technical standards, and mentoring other analysts. The Lead ensures that the integration strategy aligns with the organization's broader clinical and financial goals while maintaining KPI uptime standard for mission-critical data exchanges. This candidate can work in a hybrid capacity out of the following locations: Norristown, PA, Secaucus, NJ, or Schaumburg, IL.

Requirements

6+ years of Epic Bridges build and support experience with a proven track record of leading at least two full-cycle implementations.
Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML.
Healthcare industry experience
College degree in computer science, information science or equivalent work experience
Bridges certification and Cloverleaf Level 2 (or equivalent engine certification).

Nice To Haves

Advanced scripting knowledge (Tcl/Tk for Cloverleaf) and experience with cloud integration (Azure/AWS).
Knowledge of Laboratory/Diagnostics workflows and instrumentation.
Experience in Laboratory/Diagnostics industry.

Responsibilities

Lead the design and architecture of complex interfaces, including bidirectional integrations, FHIR APIs, and cloud-based web services.
Drive the interface project lifecycle for enterprise-wide initiatives, including new hospital acquisitions or major module rollouts (e.g., Beaker, Willow).
Serve as the final escalation point for the most complex Cloverleaf and Bridges engine errors; perform root-cause analysis for recurring systemic issues.
Develop and maintain the Master Interface Spreadsheet and standard naming conventions; establish Best Practices for error handling and alerting.
Act as the primary liaison between clinical leadership, third-party vendors, and the Epic Technical Coordinator (TC).
Conduct peer code reviews for Level I and II Analysts to ensure high-quality builds and adherence to security protocols.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities and so much more!