Analyst Data (DMR parts process)

REV Group, Inc.•Ocala, FL

11d

About The Position

Responsible for monitoring defective purchased materials, coordinating with suppliers to obtain warranty credits and RMA numbers, arranging shipments, processing credits, and reporting results to management. This role plays a key role in recovering costs, supporting ISO compliance, and improving supplier accountability.

Requirements

High school diploma or general education degree (GED) required
Strong computer skills with proficiency in Microsoft Word, Excel, and Office applications
Experience creating and maintaining spreadsheets, trackers, and basic reports
Ability to analyze data and present information clearly to management
Strong written and verbal communication skills
High attention to detail and strong organizational skills
Ability to manage multiple claims and priorities simultaneously
Comfortable working cross-functionally in a manufacturing environment

Nice To Haves

Experience with supplier warranty processing and RMA management
Knowledge of supply chain, purchasing, and manufacturing operations
Experience using Power BI or other reporting/visualization tools
Familiarity with ISO or quality management systems
ERP/MRP system experience

Responsibilities

Monitor defective purchased parts and rework activity for potential supplier warranty recovery
Coordinate with internal teams (Warranty, Quality, Purchasing, Production, Receiving) to ensure proper documentation is completed
Contact suppliers to request warranty authorization, RMA numbers, and credit approval
Track warranty claims, RMAs, shipments, and credit status to completion
Arrange shipment of defective material to suppliers when required
Process and verify supplier credits, ensuring accuracy and timely posting
Maintain organized electronic records and documentation in accordance with ISO requirements
Generate and distribute regular reports on warranty activity, recoveries, trends, and open claims
Communicate issues, delays, or risks to management in a timely manner
Identify opportunities to improve warranty recovery processes and supplier performance