Analyst I, PFS Cash Posting
About The Position
This position is responsible for payment posting and some credit balance activities in the Patient Financial Services Department with respect to posting insurance and patient payments, posting insurance contractual and other adjustments, payment reconciliation, and resolving credit balances on patient accounts. This position interacts with internal and external customers to provide information in response to inquiries about patient balances per departmental policy. This position participates in special projects and will assist with departmental processes. Responsibilities of this position include ensuring consistencies are followed between coworkers as well as able to provide valuable information on job qualities and efficiencies. This position aids in the training of new employees. Maintains working knowledge of reimbursement methodologies while maintaining a high level of integrity, respect and confidentiality for our patients, families and coworkers. This position also adheres to upholding Shared Values and Service Excellence of the Hospital. At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.
Requirements
- Associate's Degree or 3-5 years experience payment posting and electronic remittance advice file experience. Insurance biller or collections background. Self-pay credit balance experience. Medical terminology and ability to read explanation of benefits.
- HS diploma or equivalent and 5-7 years experience May be accepted in lieu of an Associate's degree
Responsibilities
- Responsible for the coordination and application of cash-related scripting, manual posting activities and resolving self pay credit balances when identified.
- Research and resolve unidentified payments in a timely manner.
- Provide back up support needs to leadership by supporting the coordination and reconciliation of the balance processes. Ensure all payments presented are posted in a timely manner and balance to daily payment receipts. Reviews deposits to the general ledger and coordinate reconciliation of those payments with accounting.
- Serve as knowledgeable resource with respect to all cash posting and self-pay credit balance activities by researching and identifying opportunities for improved processes, system issues, resolution of issues and answering questions. Respond to both verbal and written requests for information and manual refunds from third party payors and other internal and external clients.
- Attends, lead and/or scribe in huddles, staff meetings and CMH hospital education requirements. Demonstrates service and success in teamwork with consistent high productivity and quality.
Benefits
- The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
- Learn more about Children’s Mercy benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
