Analyst, Payments Integrity & QA

Maven Clinic • New York, NY

12d • $81,000 - $95,000 • Hybrid

About The Position

Maven is looking for an Analyst, Payments Integrity & QA to join our growing Payments Integrity & QA team. Reporting to the Manager, Payments Integrity & QA, you will be responsible for the day-to-day execution of our internal audit framework. You will ensure that healthcare payment transactions are accurate, compliant, and properly documented. This is a vital role for a detail-oriented professional who enjoys working with data to solve problems and wants to contribute to a high-standard payment environment in healthcare.

Requirements

• 2+ years of experience in healthcare claims, payment integrity, financial auditing, or a related data-heavy operational role.
• Foundational understanding of payment cycles, claims adjudication, or billing processes.
• Experience using data tools (e.g., Looker, Excel) to pull reports and identify patterns.
• An uncompromising eye for accuracy and the ability to manage recurring audit tasks with precision.
• Ability to clearly document audit findings and explain them to teammates and managers.
• A proactive approach to identifying issues and a desire to help implement solutions.

Responsibilities

• Perform routine quality assurance audits on internal payment transactions to verify adherence to company policies and regulatory standards.
• Assist in the preparation of documentation for external client audits, ensuring all requested data is validated and organized for presentation.
• Use analytics tools to identify payment discrepancies and surface potential errors for further investigation.
• Assist with investigating why payment errors occur, such as system logic gaps or manual processing mistakes.
• Maintain tracking logs of audit findings and help update dashboards that highlight accuracy trends for Operations and Product/Engineering teams.
• Identify bottlenecks or "friction points" in the daily payment workflow and suggest simple procedural updates to improve efficiency.

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees