Analyst, Strategy + Business Development (SCIB)

Santander

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Analyst, Strategy + Business Development (SCIB) performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Performs data analysis and prepares presentations and/or publications of findings for the operation of a large or complex project, system, program, agency or function. Conducts organizational studies, audits and evaluations, conducts work simplifications and measurement studies, and designs and administers surveys. Identifies barriers to quality services, compliance, or ineffective work processes, and creates plans, policies or regulations to assist management in operating more efficiently and effectively. Provides expertise in development of business goals and objectives to exploit all distribution channels, leverage use of data, and simplify processes. Serves as focal point for external agencies/service providers regarding daily operational activities or proposed strategic changes to the services being performed. Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Organizes and defines parameters of assigned projects and assembles relevant data for said project(s). Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Maintains broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans. Serves as a resource to less experienced team members on escalated issues of a routine nature. Performs research, analysis, and resolution of account issues through the use of reports. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Generates and/or develops regulatory and management reports. Develops and analyzes additional ad-hoc reports as needed by Management and or Regulatory Agencies. Gathers information, analyzes data and trends, identifies root causes, and develops work products.

Requirements

Bachelor's Degree or equivalent work experience: in Finance, Accounting, Business Administration or equivalent field - Required.
3+ Years Experience as an analyst or equivalent experience - Required.
3+ Years Experience creating data & reporting strategies to include architecture - Required.
3+ Years Experience creating reporting in various tools. - Required.
3+ Years Expertise in analyzing data, creating visualization and translating into actionable intelligence - Required.
3+ Years Experience developing predictive analytics - Required.
Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
Knowledge of Metric Stream Application.
Expertise in Business Objects reporting.
Excellent verbal, written, interpersonal, and communication skills.
Strong attention to detail and accuracy skills.
Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint).
Knowledge and understanding of banking industry: products, services, operational policies, and procedures.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.

Responsibilities

Performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area.
Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
May partner with other departments, divisions, outside agencies, and vendors to address business issues.
Performs data analysis and prepares presentations and/or publications of findings for the operation of a large or complex project, system, program, agency or function.
Conducts organizational studies, audits and evaluations, conducts work simplifications and measurement studies, and designs and administers surveys.
Identifies barriers to quality services, compliance, or ineffective work processes, and creates plans, policies or regulations to assist management in operating more efficiently and effectively.
Provides expertise in development of business goals and objectives to exploit all distribution channels, leverage use of data, and simplify processes.
Serves as focal point for external agencies/service providers regarding daily operational activities or proposed strategic changes to the services being performed.
Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
Organizes and defines parameters of assigned projects and assembles relevant data for said project(s).
Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
Maintains broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Performs research, analysis, and resolution of account issues through the use of reports.
Reviews, validates, and/or analyzes reports that function as a control to existing processes.
Generates and/or develops regulatory and management reports.
Develops and analyzes additional ad-hoc reports as needed by Management and or Regulatory Agencies.
Gathers information, analyzes data and trends, identifies root causes, and develops work products.