Ancillary Assistant

Physician's Clinic of Iowa, P.C.Cedar Rapids, IA
8h

About The Position

Physicians’ Clinic of Iowa is seeking a dedicated and detail-oriented Ancillary Assistant to support our team in the Department of Imaging.

Requirements

  • Prior experience in a radiology office setting preferred; R.I.S. software and previous P.A.C.S. experience helpful.
  • Proficiency (or ability to become proficient) in EMR and related computer systems.
  • Strong Commitment to patient care and teamwork.
  • Excellent communication skills, professionalism, reliability, and maintaining confidentiality.
  • Thorough understanding of safety regulations and best practices.

Responsibilities

  • Contacts patients to schedule their CT, MRI, PET/CT appointments at PCI.
  • Confirm appointment details and answer patient questions regarding procedures.
  • Provide exam preparation instructions and general imaging education to patients and referring clinical staff.
  • Confirm pre-authorizations for scheduled exams.
  • Process and manage high-modality imaging orders (CT, MRI, PET/CT).
  • Verify ACR Select–CDS references for clinical decision support.
  • Research and obtain prior imaging exams for comparison purposes.
  • Coordinate the transfer and review of relevant imaging records.
  • Educate patients on high-deductible plans and potential financial responsibilities.
  • Collect and process insurance co-pays at the time of service.
  • Greet patients upon arrival for their appointments
  • Scan and/or verify patient information
  • Oversee waiting area and assist with patient flow

Benefits

  • Competitive salary and comprehensive benefits.
  • No nights or weekends.
  • Paid holidays and a generous paid time off program.
  • Supportive, team-oriented work environment focused on quality and compassion in patient care.
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