Animal Protection Investigator, Austin Animal Services

City of AustinAustin, TX
7d$24 - $27Onsite

About The Position

Under general supervision, this position performs tasks related to rabies control, dangerous or vicious animal investigations, legal proceedings, animal impoundment, education, and prevention services.

Requirements

  • Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to Animal Protection or Control.
  • Valid Texas Class C Driver's License.
  • Basic Animal Control Certification must be completed within six (6) months of hire.
  • Notary Public must be obtained within six (6) months of hire.
  • Knowledge of animal services and related programs.
  • Knowledge of State and local laws, regulations, and ordinances concerning animal related issues/complaints.
  • Knowledge of City of Austin and Travis County streets and roads.
  • Skill in safely handling wild, domestic and livestock animals, including those with unknown temperament.
  • Skill in using computers and related software applications.
  • Skill in establishing and maintaining good working relationships with other City of Austin employees and the public.
  • Skill in the use of tools used to capture, restrain, and transport animals.
  • Skill in verbal and written communication, including the ability to draft grammatically correct, concise reports under strict deadlines.
  • Skill in Public speaking.
  • Ability to deal with the public in crisis situations and present a professional attitude and appearance.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to diffuse heated encounters, both human and animal.
  • Ability to identify animal species and breeds.
  • Ability to train others.
  • Ability to adhere to disease management and safety protocols.

Nice To Haves

  • Experience in animal control, animal protection, code enforcement, or a related field.
  • Experience conducting complex dangerous/vicious dog or serious bodily injury (SBI) investigations and the ability to clearly articulate findings with documentation.
  • Completion of the State of Texas Animal Control Basic Training course.
  • Experience coordinating with law enforcement, public health, or emergency management agencies.
  • Mentoring and educating others regarding dog investigations.
  • Knowledge of rabies control protocols, quarantine procedures, and dangerous dog compliance requirements.

Responsibilities

  • Investigates reports and complaints regarding rabies exposure, dangerous or vicious animals, and SBI events.
  • Attends and participates in all court proceedings regarding dangerous/vicious dog, SBI cases.
  • Answers citizens' questions and education to citizens regarding dangerous/vicious dog, SBI investigations.
  • Establishes quarantines and oversees home observations.
  • Writes reports and records data on appropriate log/forms.
  • Dispatches calls for service to field personnel.
  • Issues citations, obtain affidavits and testify in court.
  • Fill out requests for records under the provision of the Texas Public Information Act.
  • Answers citizens' questions and provides assistance and education to citizens regarding responsible animal ownership/ordinance requirements.
  • Maintains a current list of declared Dangerous Dogs for public access.

Benefits

  • outstanding benefits including several health and welfare benefits such as low-cost medical, dental, vision, paid leave, a highly competitive retirement plan, training opportunities, and more.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service