Annual Giving Officer

Boston Ballet•Boston, MA

1d•$28 - $31•Hybrid

About The Position

The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections—between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that our community of employees is better when talented individuals with varied life experiences, identities, races, cultures, and ideas are welcomed, encouraged, and heard. As an internationally-acclaimed company, Boston Ballet is ever-evolving and innovating to stay relevant and ahead of the curve—in our business model, our repertoire, our education, and our engagement with our community. Reporting to and working closely with the Director of Annual Giving, the Annual Giving Officer is an hourly, non-exempt position that drives the cultivation, solicitation, and stewardship of Boston Ballet’s giving circles, particularly focused on the Friends’ Circle and Young Partners and the steady growth of these programs. The Annual Giving Officer joins a dynamic development team at an exciting moment of growth for Boston Ballet and serves within the organization as a strong collaborator and champion for the giving circles, striving to maximize donor and patron experiences. Please be sure to submit a cover letter and resume when applying to ensure consideration of your candidacy.

Requirements

Bachelor’s degree or equivalent work experience
1 to 3 years’ experience in development or annual giving preferred
Strong relationship building and interpersonal skills
Work style that exemplifies collaboration, solution seeking, and ambition
Demonstrated discretion, tact, and good judgment
Excellent written and verbal communication skills
Self-starter, able to manage multiple projects simultaneously
Excellent data management skills and strong attention to detail necessary
Results-oriented and committed to meeting benchmarks and goals with a high degree of initiative to motivate high-level donors and volunteers
Ability to work some evenings and weekends, in particular during the production season
Must be passionate about advancing Boston Ballet, its programs, and dance as an art form

Responsibilities

Donor stewardship and relationship management: Directly solicit and manage donors giving between $250 and $2,500 annually.
Build and maintain valued donor relationships with members of the Ballet’s giving circles, serving as a first point of contact on our main Annual Giving phone line, monitoring the Annual Giving email inboxes, and providing customer service and stewardship at the highest level.
Drive the annual solicitation of Friends’ Circle and Young Partners donors, including: tracking renewals and sending timely notices, maintaining excellent records of all steps, and focusing on acquisitions to strategically grow the programs.
Collaborate with Annual Giving team members and Major Gifts for stewardship and support of Friends, Young Partners, Benefactors, and Visionaries’ Circle programs.
Annual Giving strategy and program growth: Collaborate with Director of Annual Giving on the annual strategy, benefits structure, and communications plan for Ballet’s giving circles.
Set and work towards goals for the Friends and Young Partners programs including renewal, upgrade, and acquisition revenue goals.
Lead the Annual Giving team’s use of Tessitura CRM system to pull reports and analyze donor data.
Collaborate with Marketing colleagues to plan realistic timelines and leverage shared resources for the delivery of materials and communications
Proactively use institutional project management software to deliver high quality and on time Annual Giving materials and communications.
Create feedback loops and use data to track and continuously improve the efficacy of Annual Giving materials and communications.
Actively seek opportunities to learn and generate strategies to improve on Annual Giving communication and engagement.
Special events and in theater support: Assist with donor events throughout the season, including as a staff representative onsite and during the planning stages.
Support the Development teams’ operations in the Opera House during Company productions.

Benefits

BCBS HMO health insurance plan with zero deductible
BCBS dental insurance with employer providing 100% annual premium for individual coverage
Flexible Spending Accounts (FSAs) – health and dependent care
Employer-paid life and disability plans
Immediate access to 403(b) retirement savings plan featuring both pre-tax and Roth options
Ability to purchase MBTA passes on a pre-tax, payroll deduction basis up to IRS monthly limit
Paid time off – holidays, vacation, personal, and sick days
Free adult dance classes
Complimentary tickets to select Boston Ballet performances (based on availability)
Hybrid work