Apartment Maintenance Technician II

Windsor Communities • Dallas, TX

1d • $21 - $27 • Onsite

About The Position

Apartment Service Tech II | Windsor Castle Hills - Carrollton, TX This site is a mid-rise apartment style community with 430 units. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $21.02 - $27.06 per hour, depending on years of experience, tenure, and location. Annual Starting Comp : $43,722 - $56,302 Benefits : 30% housing discount eligible. Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days. Bi-annual regional sales, service, and performance awards. Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance. For more information, visit: Benefits ! Key Responsibilities: General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains. Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours . The s ystem currently utilized HappyCo . Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs. Emergency On-Call Repairs: Respond to emergency maintenance requests and after- hours calls in an on-call rotation. Weekend work is a requirement. Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues. Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protecti ve Equipment) . Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager. Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors , vendors, and suppliers. Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Requirements

• High school diploma or GED.
• Minimum of 2 years of experience in apartment maintenance or a related field.
• Proficient in using hand and power tools.
• Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• E xcellent communication and interpersonal skil ls.
• Experience and ability using smart devices and property management software
• Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance
• Familiarity with building safety systems including the fire systems (sprinklers/alarms)
• Ability to use smart devices and property management software for maintaining accurate records and work order completion
• Advanced knowledge of hand tools and basic power tools
• Support the company’s values and cultures by providing exceptional service to teammates and residents
• Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas
• Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations

Nice To Haves

• Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred
• EPA Type II preferred or ability to become certified within 90 days of start date
• CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date
• Site specific certifications such as: EPA Type II preferred or ability to become certified within 90 days of start date
• CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
• Maintain property curb appeal and all pool/spa/fountains.
• Complete work orders efficiently and ensure they are closed out within 24 hours
• Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Respond to emergency maintenance requests and after- hours calls in an on-call rotation.
• Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Ensure compliance with all safety regulations and policies.
• Maintain a clean and safe working environment using proper PPE (Personal Protecti ve Equipment)
• Manage and track inventory of maintenance supplies and equipment.
• Request replacements as needed from Service Manager.
• Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
• Utilize computer, smart phone, and tablet
• Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
• Support the company’s values and culture.
• Interact professionally with contractors , vendors, and suppliers.
• Work closely with the property management team to identify and resolve maintenance issues.

Benefits

• 30% housing discount eligible.
• Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED