Application Analyst - Web

Sub-Zero Group•Madison, WI

About The Position

Sub-Zero, Wolf, and Cove, the leading manufacturer of luxury kitchen appliances, is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability. This role will support IT teams by providing knowledge and administration specific to our Web-based platforms such as Adobe Experience Cloud. This includes performing configuration, platform governance, and environment-level administration across multiple digital systems. Candidates will work closely with cross-functional technical teams to enhance, administer, and optimize our Web-based platforms, including those within the Adobe ecosystem, and ensuring our digital platform remains stable, scalable, and aligned to business needs. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities This position requires strong analytical capabilities, attention to detail, and a solid understanding of both business needs and technical application behavior. The Application Analyst supports Adobe Experience Manager (AEM) and additional Web-supported applications through configuration, environment oversight, and process improvements. They will collaborate with development teams, content authors, and business stakeholders to ensure stable, performant, and well-governed digital platforms. This includes the administration aspects of deployments, managing access, maintaining workflows, and assisting with troubleshooting across multiple applications. Because this position interacts with both technical personnel and business managers, strong interpersonal and communication skills are essential.

Requirements

strong analytical capabilities
attention to detail
a solid understanding of both business needs and technical application behavior
strong interpersonal and communication skills

Responsibilities

Administration and configuration of Web environments , including user management, permissions, workflows, tagging, and content governance
Configuration-based support across the full suite of applications owned by the Web team and adjacent teams within IT
Day-to-day management and configuration within Adobe Experience Cloud and related applications
Collaboration with development teams to support administrative aspects of deployments and environment refreshes
User and permission management across Web platforms, ensuring proper access and governance
Monitoring system health, performance, and logs, while identifying areas for optimization
Troubleshooting workflow problems, integrations, and system errors
Coordination with enterprise partners on tickets, escalations, and platform upgrades
Documentation of processes, environment configurations, and technical standards
Administrative support for enterprise initiatives that involve integrations, APIs, and third-party services
Assistance with establishing best practices for tagging, assets, content workflows, and content lifecycle management