Application Consultant, Professional Services

Harris Computer

2d • Remote

About The Position

Application Consultant Harris School Solutions - Remote Harris School Nutrition Solutions is seeking an Application Consultant, reporting to the Director, Operations, to join our team in implementing our school nutrition solutions for district food service programs across the nation. Duties will include tracking/management of assigned projects, communication with customers and internal staff of project status, ensuring project tasks are completed on schedule and within contract restraints, and delivering a superior experience to our clients, ensuring they are referenceable after interactions with our Professional Services team. Other duties will include delivery of remote (or, in some cases, onsite) client-facing training, internal staff training, data import/conversion and setup/configuration tasks within our nutrition applications. What your impact will be: Provide quality implementation services to our clients, with a strong focus on customer service, business expertise, and time management Participate in discovery sessions with clients to determine and document “As-Is” and “To-Be” states of their systems Perform business analysis on projects related to SNS’ nutrition solutions and add-on applications Provide insight on best practices and participate in our process improvement cycles Build and maintain clear, effective relationships and communication channels with clients, partners, vendors, and internal team members Develop detailed project plans, set proper client expectations and define clear and concise follow-up methodologies with all clients Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at [e-mail] This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Responsibilities

• Provide quality implementation services to our clients, with a strong focus on customer service, business expertise, and time management
• Participate in discovery sessions with clients to determine and document “As-Is” and “To-Be” states of their systems
• Perform business analysis on projects related to SNS’ nutrition solutions and add-on applications
• Provide insight on best practices and participate in our process improvement cycles
• Build and maintain clear, effective relationships and communication channels with clients, partners, vendors, and internal team members
• Develop detailed project plans, set proper client expectations and define clear and concise follow-up methodologies with all clients

Benefits

• We offer a comprehensive benefit package as well as other additional “Perks”!
• We empower our employees to make a difference
• We have an award winning culture
• We offer opportunity to learn
• We are financially strong and we are owned by the largest software company in Canada (CSI)
• We have fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed