Application Development Technical Service Engineer - Join Our Talent Pipeline

Formerra

About The Position

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com. Formerra leads in the market with the following key capabilities: Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands Integrated, long-standing relationships with leading, global suppliers Unparalleled and highly specialized technical, processing, and design support Regulatory-compliant material support and expertise Position Overview Formerra Distribution is always searching for exceptional technical professionals to join our team. This evergreen posting is intended for future Application Development Technical Services Lead Engineer openings as our business continues to expand. If you’re energized by partnering with customers, solving complex technical challenges, and driving application innovation, this could be your next career move.

Requirements

Complex problem thinking skills in translating customer needs into solutions.
Technical aptitude.
Broad knowledge of solutions, materials and processing.
Self-motivated and team player.
Strong organizational skills required.
Position will require up to 75% travel
Bachelor’s Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline
Minimum 5 years completing technical writing, customer support, research, and project management
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Responsibilities

With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results.
Works with targeted and established customers to identify technical specifications required for Formerra customers.
Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design.
Provide training to Formerra customers, OEM’s, and industry events as needed on materials, processing, design, and other industry related topics as needed.
Incorporates Formerra products and services into customer applications across multiple business units.
Work with suppliers to understand and convey OEM material / market needs.
Documentation and preparation of product specifications incorporating Formerra products and services into customer applications.
Manages successful resolution of customer complaints/issues.
Initiates process improvement efforts at key customers
Other duties as assigned