Application Engineer- Adhesives & Sealants

Applied Adhesives • Grand Rapids, MI

12d • Hybrid

About The Position

We are seeking an experienced Application Engineer- Adhesives & Sealants who will manage various adhesive projects from concept to launch at customer locations.

This may include but not be limited to defining the project scope, determining technical requirements, developing, and conducting proof of concept testing, and providing application and processing guidance before, during, and after the sale.

This is a hybrid role, and only candidates living in the greater MI. area will be considered for this position.

Requirements

• Bachelor’s or Associate’s Degree required.
• Five plus years’ experience in Technical or Adhesives related field required.
• Experience in a customer-facing role required.
• Familiarity with test lab protocol required.
• Ability to collaborate across business functions.
• Excellent verbal and written communication skills
• Ability to work independently as well as on a team.
• Exceptional organizational and time-management skills.
• Flexibility to travel up to 50% of the time.

Nice To Haves

• Demonstrated experience in product assembly or automotive a plus.

Responsibilities

• Manage multiple Technical Projects including determining required equipment / materials and developing timelines as appropriate, Build and Test Specimens, Develop / Write test reports on testing conducted.
• Participate in internal and external cross functional meetings/activities to support business growth objectives. (including but not limited to project discovery meetings, product trials at customer, adhesive, and technology training, etc.).
• Has knowledge of product types offered to the market.
• Conduct material/adhesive performance testing on representative substrates and parts.
• Provide On‐Site and Remote Customer Service and Technical Support for various adhesive applications, with a focus on Product Assembly and Automotive (other areas could include End of Line Packaging, Converting, Graphic Arts).
• Conduct hands-on product demonstrations, trials, equipment installation, and technical training for personnel.
• Build strong rapport with customers and organizational teams, providing technical assistance and troubleshooting through training, experience, knowledge, and use of available resources.
• Respond to customer and sales inquiries related to technical questions, problem solving, requests for information with timeliness and professionalism.
• Utilize various technologies and methods to manage workflow, communicate with outside and inside contacts, create content and access information.
• Collaborate with team and organizational partners as well as being self‐motivated to prioritize, complete and communicate workflow efficiently and effectively.
• Utilize contact management system as a resource to manage technical requests.
• Ability to productively communicate and collaborate with a wide variety of personalities and skill levels.
• Responsible for policies and procedures to maintain ISO/IEC 17025 Accreditation in Rockford Laboratory.
• Show good judgment and professionalism in all job-related functions and correspondences.
• Support and adhere to all safety procedures and complete all required safety training.
• Identify and support improvement opportunities for processes to support company objectives and customer expectations.

Benefits

• Medical, Dental and Vision Benefits
• 401k Match
• Flexible and Team-Oriented work environment
• Generous PTO policy
• Tuition Reimbursement
• Employee Assistance Program
• Career and talent development opportunities as well as opportunities for personal growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree