Application Engineer (Hybrid)

Lenze Americas Corporation • Uxbridge, MA

just now • $85,000 - $130,000 • Hybrid

About The Position

The Applications Engineer provides technical support and solution development for automation customers, including troubleshooting, product selection, and programming. It involves delivering product demonstrations, conducting training, and supporting automation projects both remotely and onsite. The position works closely with sales teams to align technical solutions with business goals and build strong customer relationships.

Requirements

• Bachelor’s degree in Electrical, Mechanical, Mechatronics, Automation, Robotics, or related Engineering field.
• Proficient in IEC 61131-3 programming languages (Ladder, Structured Text, Function Block Diagram)
• Experience with HMI programming and fieldbus protocols (EtherCAT, CAN, Ethernet-IP, RS232/485)
• Experience building wiring diagrams and troubleshooting customer wiring
• Experience in motion control systems, PLCs, HMIs, and industrial communication protocols: o Motion control: Electric motors, VFDs, and servo systems. o PLC development: Codesys preferred. o Industrial programming languages: IEC 61131-3 (Ladder, Structured Text, Function Block Diagram) preferred. o HMI development: Codesys and web-based preferred. o Industrial communication protocols: EtherCAT, Ethernet-IP, ProfiNet, Modbus, IO-Link preferred.
• Strong mechatronics background, integrating mechanical, electrical, and software systems
• Skilled in machine commissioning and creating application/machine specifications
• Familiarity with Visual Basic, Windows-based software installation and setup
• Understanding of machine safety standards and project management practices

Responsibilities

• Provide Advanced troubleshooting and support for complex automation systems and customer applications
• Collaborate with internal teams to develop customized solutions based on customer feedback
• Develop and maintain relationships with key customers, acting as the primary technical contact
• Assist in the preparation of detailed technical proposals and sale strategies
• Mentor Applications Engineer I on best practices
• Parameterize and commission Lenze drives (inverters/VFD/servo) per customer specifications.
• Develop and commission customer PLC and HMI programs per customer specifications.
• Develop product demonstrations and training sessions for internal and external customers.
• Lead OEM trainings
• Provide sales support to field sales via phone, email, virtual meetings, and sales visits.
• Identify opportunities for upselling and cross-selling based on customer interactions.
• Contribute to achieving sales targets by aligning technical solutions with business goals.
• Build and maintain strong relationships with key customers.
• Ability to travel up to 25%, including overnight stays and occasional weekends.

Benefits

• Blue Cross Blue Shield Medical Insurance – multiple plan options
• Blue Cross Blue Shield Dental Insurance
• FSA, HSA options
• Vision Insurance
• 401k with company match, fully vested
• Paid Time Off
• 10 company paid holidays
• Company paid disability & AD&D insurance
• 100% paid parental leave after one year of service
• Supplemental insurance plans (Identity theft, cyber protection, additional life, etc.)
• Tuition reimbursement
• Many of our positions offer flexible schedules to meet your needs
• Relaxed business casual environment
• Sit/Stand desks for onsite office positions
• Frequent team building activities
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level