Application Engineer

Johnson Controls • Westford, MA

8d

About The Position

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer · Paid vacation/holidays/sick time · Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one · Encouraging and collaborative team environment · Dedication to safety through our Zero Harm policy · Check us out! : https://youtu.be/pdZMNrDJviY What you will do and how you will do it: Design, develop, and implement software and hardware solutions to address customer needs at the system level. Analyze customer requirements, challenges, and business objectives to propose effective solutions. Design, build, and customize product applications, configurations, and solution packages with detailed integration of all components. (software, hardware) Test, troubleshoot, and document deployment, configuration, usage, and support procedures; provide end‑user training when necessary. Deliver technical support by diagnosing and resolving customer‑reported issues. Lead continuous improvement efforts (Kaizen) to enhance and upgrade solutions based on customer feedback, emerging technologies, and cybersecurity standards. Design, develop, and maintain an enterprise application lab environment across multiple geographic locations. Build and manage physical, virtual, and cloud‑based lab network infrastructures. Maintain an up‑to‑date inventory of all software, hardware, and third‑party integration components. Develop a dynamic dashboard to monitor location, health status, performance, and inventory of all lab environment components. Collaborate with the internal cybersecurity team to implement, harden, and validate all application components and solutions to ensure compliance with security standards.

Requirements

• Bachelor’s degree in computer science, engineering, or a related field.
• 2+ years of experience developing, programming, and supporting C#, .NET, and web‑based application solutions at the system level.
• Strong understanding of networking concepts, including TCP/IP, DHCP, DNS, ports, and multi‑layer data communications.
• Excellent analytical and problem‑solving skills.
• Proficiency in programming languages such as C# and Java, and scripting languages such as Python, Postman and PowerShell.
• Experience addressing security, vulnerability, and cybersecurity issues in software and hardware solutions.
• Strong communication and cross‑functional collaboration abilities.

Responsibilities

• Design, develop, and implement software and hardware solutions to address customer needs at the system level.
• Analyze customer requirements, challenges, and business objectives to propose effective solutions.
• Design, build, and customize product applications, configurations, and solution packages with detailed integration of all components. (software, hardware)
• Test, troubleshoot, and document deployment, configuration, usage, and support procedures; provide end‑user training when necessary.
• Deliver technical support by diagnosing and resolving customer‑reported issues.
• Lead continuous improvement efforts (Kaizen) to enhance and upgrade solutions based on customer feedback, emerging technologies, and cybersecurity standards.
• Design, develop, and maintain an enterprise application lab environment across multiple geographic locations.
• Build and manage physical, virtual, and cloud‑based lab network infrastructures.
• Maintain an up‑to‑date inventory of all software, hardware, and third‑party integration components.
• Develop a dynamic dashboard to monitor location, health status, performance, and inventory of all lab environment components.
• Collaborate with the internal cybersecurity team to implement, harden, and validate all application components and solutions to ensure compliance with security standards.

Benefits

• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees