Lead the Project Services Application Engineering team managing the workload and distribution of requests for proposals, specification responses, technical support for the sales team, and order reviews. Develop and train Application Engineers (AE) specifically to support the functions for the Critical Power Project team within Project Services. Interpret project specifications and provide a detailed specification response, including assisting Sales with technical proposals/bid packages. Create proposals and cost worksheets to be reviewed for all projects. Be a liaison for the Project Services business to Customers, UPS Plants/Product Lines, Sales Teams, Project Managers, and support groups. Support for custom UPS-centric project requirements and pricing. Review proposals for correct BOM, technical accuracy, and pricing accuracy. Review orders upon receipt to ensure accuracy Interface with Project Execution team for equipment applications and order summary information Provide technical assistance throughout project execution & interface with the plant and global services as necessary Prepare and review UPS electronic submittals for customer orders as necessary Determine pricing strategy on all proposals, driving incremental growth of Project Services business while maintaining profitability goals. Serve as account manager for several key accounts, including the PCCIE contract, owning account success, issues, and communication. Assist program with strategic initiatives and pipeline growth, to the tune of $300M in pipeline per year. Own agent engagement process, ensuring alignment with other divisions and managing timely commission payouts for agents.
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Job Type
Full-time
Career Level
Manager