Application Support Engineer/Analyst (W2, Hybrid Chicago) - SaaS

TEKsystems • Berwyn, IL

1d • $65 - $80 • Hybrid

About The Position

Application/Business Support Engineer/Analyst. W2 only. Contract.

Requirements

• Experience supporting SaaS business applications (e.g., NetSuite, Salesforce, Zendesk, or similar)
• Hands-on experience with user license provisioning, access administration, and workflow approvals
• Strong troubleshooting skills for application issues, data entry errors, and vendor escalations
• Familiarity with ticketing systems (Zendesk preferred)
• Ability to communicate effectively with business users, vendors, and internal technical teams
• Understanding of change control processes and production support best practices
• System administration (non‑developer) within financial services or professional services environments

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed