Application Support Engineer/Analyst (W2, Hybrid Chicago) - SaaS

TEKsystemsBerwyn, IL
1d$65 - $80Hybrid

About The Position

Application/Business Support Engineer/Analyst. W2 only. Contract.

Requirements

  • Experience supporting SaaS business applications (e.g., NetSuite, Salesforce, Zendesk, or similar)
  • Hands-on experience with user license provisioning, access administration, and workflow approvals
  • Strong troubleshooting skills for application issues, data entry errors, and vendor escalations
  • Familiarity with ticketing systems (Zendesk preferred)
  • Ability to communicate effectively with business users, vendors, and internal technical teams
  • Understanding of change control processes and production support best practices
  • System administration (non‑developer) within financial services or professional services environments

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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