Application Support / Test Engineer

Koniag Government Services•Clarksburg, WV

About The Position

Kadiak, LLC a Koniag Government Services company, is seeking an Application Support/Test Engineer with a Top-Secret Security clearance to support Kadiak and our government customer in Clarksburg, WV. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Application Support / Test Engineer will serve as lead or Subject Matter Expert for our suite of custom applications. Responsibilities include supporting Tier 2 production issues as well as working with team members to support adhoc tasks for the applications. Essential Functions, Responsibilities & Duties may include, but are not limited to: Serve as subject matter specialist for the Applications Engineering Area.Knowledge includes understanding the front end capabilities as well as learning the backend database. Resolve complex technical issues, manage incident responses, and collaborate with cross-functional teams to ensure high uptime Analyze data integrity, perform complex data calls and queries. Support root cause analysis for production incidents. Document processes, SOPs, guides as needed. Support regression testing for new deployments.Write, implement, and execute test cases. Provide training support for on call engineers including writing training job aids and conducting training. Participate in projects to evaluate current environment technology and ensure continual innovation and optimization of hardware and software. Review and refine relevant operational Splunk alerts for application health

Requirements

3+ years related experience.
Must have excellent verbal and written communication skills
Must be proactive to address ongoing production issues.
Must be able to demonstrate working in an operational environment where priorities change frequently.
Bachelor’s degree in related field
Top-secret security clearance

Responsibilities

Serve as subject matter specialist for the Applications Engineering Area.
Knowledge includes understanding the front end capabilities as well as learning the backend database.
Resolve complex technical issues, manage incident responses, and collaborate with cross-functional teams to ensure high uptime
Analyze data integrity, perform complex data calls and queries.
Support root cause analysis for production incidents.
Document processes, SOPs, guides as needed.
Support regression testing for new deployments.
Write, implement, and execute test cases.
Provide training support for on call engineers including writing training job aids and conducting training.
Participate in projects to evaluate current environment technology and ensure continual innovation and optimization of hardware and software.
Review and refine relevant operational Splunk alerts for application health