Applications Analyst III
About The Position
As an Application Analyst III at Endeavor Health, you will be responsible for guiding the design, implementation, and testing of software and application solutions while helping oversee team performance and ticket resolution. You will lead medium to large projects, ensure documentation and standards are maintained, and assist with prioritization of team tasks. You will help grow junior team members and serve as a subject matter expert in the department. To be successful in this role, the expectation is you will remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.
Requirements
- High School Diploma or Equivalent
- Twelve (12) or more years of experience relevant to assigned portfolios in a healthcare setting
- Epic EMR experience
- Able to communicate with operational/senior leadership with no direction or coaching.
- Promotes effect written and verbal communication among peers across the organization and executive leadership.
- Serves as a key point person for technical and operational leadership for problem resolution and project management.
- Able to provide technical leadership, guidance, and coaching with little to no supervision.
- Utilizes effective analytical and troubleshooting skills with no assistance at an expert level.
- Continually seeks to utilize technology to improve systems and procedures/processes.
- Typically resolves complex problems or problems where precedent may not exist.
- Able to operate with substantial latitude in acting and making decisions without supervision.
- Able to mentor and educate junior team members
- Excellent Microsoft Office skills
- Embraces and promotes a culture of continuous improvement
Nice To Haves
- Experience with Philips vital Monitors, Nurse call systems, and similar technologies preferred
- Experience with associated servers and server updates preferred
Responsibilities
- Lead the design, documentation, implementation and testing of software/application solutions.
- Monitor and manage the timely resolution/closure of assigned tickets both individually and for the team.
- Lead medium/large sized projects following PMO defined processes.
- Lead the development and maintenance of application documentation/build standards.
- Assist in identifying and prioritizing the work for the team
- Prepare reports and presentations on project/team activities and results as requested.
- Serve as a domain expert resource for other team members including mentoring junior team members.
- Build and maintain relationships with key stakeholders.
- Partner with senior stakeholders to provide guidance and recommendations
- Stay at the forefront of the relevant technologies and share knowledge with the organization
- Contribute to the development of industry standards and best practices for the team
- Other duties as assigned
Benefits
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
