Applications Engineer III
About The Position
Description of Job Duties and Responsibilities: Installation/Training- 80% Develops, optimizes and trains on appropriate grinding processes for specific customer applications to facilitate new machine sales or installation and startup of sold machines Coordinates the setup and demonstration of machines for customer demonstration purposes at the company’s facility or the appropriate sister company’s manufacturing location Installs new or modified CNC operated precision grinding machines at customer's facility to ensure full functionality according to specifications Documentation/Proposals/ Miscelleanous-20% Assists in the preparation of time studies, proposals, and presentations for machine sales purposes Routinely uses knowledge of precision metrology skills to perform tasks using various measurement instruments May troubleshoot customer CNC programming and makes recommendations & corrections Contributes in team meetings by making recommendations for resolving customer issues Minimum Qualifications (Education, Experience in Related Field, Skills, etc.): Seven to ten years of applicable precision grinding experience is acceptable or equivalent combination of education and experience Intermediate to Advanced knowledge of CNC machine technology, machine installation and applications with previous experience in a manufacturing environment Grinding machine and ancillary support equipment mechanical skills are required to demonstrate the capabilities of assigned products for customers, dealers, or staff Proven experience and ability to effectively present training processes and information to customers in a one-on-one or group setting. Excellent interpersonal communications skills for interfacing with customers to provide training on operations and precision grinding machine related setup Ability to communicate effectively with customers, distributor sales staff and colleagues using the English language Ability is required to calculate proportions and percentages as well as applying the concepts of basic algebra Ability is required to solve practical problems and deal with a variety of concrete variables in situations where limited standardization or supervision may exist. Ability is also needed to interpret a variety of instructions provided in written, oral, diagram, or schedule form Intermediate skills in software associated with word processing, spreadsheets, presentations, and other related business programs, as required Preferred Qualifications (Certificates, Training, Licenses, and Experience): Knowledge of implementing and documenting time cycle studies Ability to speak, read, and write German Public speaking and/or product presentation experience Other (Supervisory Responsibilities, Physical Demands, Travel): Up to 70% travel required The employee must occasionally lift and/or move up to 50 pounds While performing the duties of this job, the employee is frequently exposed to moving mechanical parts The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate Ability to regularly bend, stoop, kneel and reach Ability to stand for the majority of the work day May supervise, mentor or train one or more employees from Service and or Applications Core Competencies: Job Knowledge Initiative Decision Making Problem Solving Adaptability Time Management and Productivity Quality Communication Customer Service Results Driven United Grinding North America, Inc. is a committed Equal Opportunity Employer EEO-M/F/Disabled/Vets
Requirements
- Seven to ten years of applicable precision grinding experience is acceptable or equivalent combination of education and experience
- Intermediate to Advanced knowledge of CNC machine technology, machine installation and applications with previous experience in a manufacturing environment
- Grinding machine and ancillary support equipment mechanical skills are required to demonstrate the capabilities of assigned products for customers, dealers, or staff
- Proven experience and ability to effectively present training processes and information to customers in a one-on-one or group setting.
- Excellent interpersonal communications skills for interfacing with customers to provide training on operations and precision grinding machine related setup
- Ability to communicate effectively with customers, distributor sales staff and colleagues using the English language
- Ability is required to calculate proportions and percentages as well as applying the concepts of basic algebra
- Ability is required to solve practical problems and deal with a variety of concrete variables in situations where limited standardization or supervision may exist. Ability is also needed to interpret a variety of instructions provided in written, oral, diagram, or schedule form
- Intermediate skills in software associated with word processing, spreadsheets, presentations, and other related business programs, as required
Nice To Haves
- Knowledge of implementing and documenting time cycle studies
- Ability to speak, read, and write German
- Public speaking and/or product presentation experience
Responsibilities
- Develops, optimizes and trains on appropriate grinding processes for specific customer applications to facilitate new machine sales or installation and startup of sold machines
- Coordinates the setup and demonstration of machines for customer demonstration purposes at the company’s facility or the appropriate sister company’s manufacturing location
- Installs new or modified CNC operated precision grinding machines at customer's facility to ensure full functionality according to specifications
- Assists in the preparation of time studies, proposals, and presentations for machine sales purposes
- Routinely uses knowledge of precision metrology skills to perform tasks using various measurement instruments
- May troubleshoot customer CNC programming and makes recommendations & corrections
- Contributes in team meetings by making recommendations for resolving customer issues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
