APPLICATIONS & INTEGRATION SPECIALIST - AUSTIN

Texas Disposal Systems•Creedmoor, TX

About The Position

The Applications & Integration Specialist serves as a key member of the Business Intelligence team, embedded within operational departments to support and optimize enterprise applications that drive daily business functions. This role is responsible for application configuration, workflow design, system integrations, and API connectivity to ensure operational technology platforms are aligned with business processes and performance objectives. The Specialist acts as a systems partner to department leaders, translating operational requirements into efficient, well-integrated technical solutions that improve reliability, visibility, and process performance.

Requirements

Experience configuring and supporting enterprise or operational software platforms
Strong understanding of system permissions, modules, and workflow configuration
Experience working with RESTful APIs and system integrations
Understanding of API authentication, data mapping, and troubleshooting integration issues
Familiarity with JSON or XML data formats
Working knowledge of SQL and relational database concepts
Ability to analyze data structures and validate data accuracy across systems
Strong analytical skills with the ability to translate business requirements into system configurations
Experience working directly with operational stakeholders
Ability to diagnose system, workflow, and integration issues
Comfortable coordinating cross-functional resolution efforts
Strong documentation practices for configurations, workflows, and integration logic
Bachelor's degree in Computer Information Systems, Business, Information Technology, or related field or the equivalent work experience in application support and systems integration

Nice To Haves

Experience supporting fleet management, maintenance, logistics, or other operational systems
Experience participating in enterprise software implementations
Familiarity with workflow automation tools
Experience working in cross-functional operational environments
Exposure to reporting tools or business intelligence platforms (supportive but not primary focus)

Responsibilities

Serve as primary system support lead for assigned operational applications.
Ensure systems are aligned with departmental processes and compliance requirements.
Identify opportunities to improve operational efficiency through better system utilization.
Implement automation, alerts, and configuration changes to support process standardization.
Partner with department leadership to refine business processes supported by technology.
Support and manage integrations between operational systems and internal and external applications.
Configure and monitor API connections to ensure accurate and timely data exchange.
Troubleshoot integration issues and coordinate resolution with vendors or internal technical teams.
Document integration logic, data mappings, and system dependencies.
Other duties as assigned.