Appointment Scheduling Specialist – Heart & Vascular Specialists – Full-Time, Days
About The Position
Bring your passion to Texas Health so we are Better + Together Work location: 8230 Walnut Hill Lane, Bldg. 3, Suite 220, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Travel: 25%25 to surrounding clinics as needed (mileage reimbursement provided) This position will learn check in and check out and will schedule all testing Heart & Vascular Specialist Department Highlights: Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls Compassion and empathy to our patients and the Team Join an innovative team working towards making healthcare more accessible, integrated, and reliable
Requirements
- High School Diploma or equivalent (required)
- 2 years related experience in Healthcare environment (strongly preferred)
- Bilingual in English / and Spanish, Korean, or Arabic (preferred)
- Demonstrated strong customer service and communication skills
- Organizational and time management skills
- Proficient computer skills
- Knowledge of clinic procedures and regulatory requirements
- Possess a strong work ethic and a high level of professionalism
- A team player who handles multiple projects simultaneously in a fast-paced environment
Nice To Haves
- 2 years related experience in Healthcare environment
- Bilingual in English / and Spanish, Korean, or Arabic
Responsibilities
- Delivers care to patients utilizing the Appointment Scheduling Specialist Process
- Responsible for answering phone calls and scheduling patient appointments
- Conduct patient pre-certification / to ensure coverage for appointments and medical care
- Schedule tests, procedures, and referral appointments
- May collect fees such as co-pays / co-insurance
- Gathers insurance information and patient personal data
- Obtain authorizations / referrals prior to appointments as needed
- Demonstrates positive professional customer service with all patients, staff, and visitor contacts.
- Performs other duties as assigned
Benefits
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
