Appointments Specialist Full Time

Hughston Clinic • Montgomery, AL

23h

About The Position

Accurately schedule and maintain appointments (at the Main Clinic as well as Satellite Clinics) at a very fast paced, high volume environment.

Requirements

• Basic computer skills.
• High School Diploma or equivalent.

Nice To Haves

• Experience with PBX/multi-line systems.
• Knowledge of HIPAA.

Responsibilities

• Answer multi-phone lines and return messages in a timely manner.
• Accurately enter patient demographics and insurance information.
• Accurately learn each physicians protocol and apply during scheduling.
• Accurately triage and schedule patients with the correct physician.
• Accurately maintain physician schedules to include canceling and rescheduling.
• Maintain effective oral/written communication with patients, physicians and staff concerning patient appt needs.
• Request records and prepare for physician review.
• Collect prepayments when required for an appointment.
• Collect on all outstanding balances or balances that are in collections prior to scheduling appointment.
• Register and utilize online portals to obtain authorizations.
• As schedule requires, monitor various office equipment for incoming records and file for upcoming appt.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED