Aquatics Assistant

Valley of the Sun Jewish Community Center•Scottsdale, AZ

About The Position

Under the direction of the Aquatics Director (AD) and the Assistant Aquatics Director (AAD), the Aquatics Administrative Assistant handles a wide range of administrative and management support tasks. This position requires working closely with the AD/AAD in the following areas: program registration, scheduling and billing; coordination of daily departmental operations; and communication with staff and customers. This position requires cultivating relationships with staff, members and customers that are friendly, professional and supportive.

Requirements

Experience in administration or management preferred but not required
Proficiency in scheduling software; Microsoft apps and database management
Strong leadership and communication skills
Ability to remain calm and focused in high-stress situations
Knowledge of emergency response procedures
Ability to work effectively with a diverse range of staff, participants and members
Minimum age of 18
Background Check for employees over 18 shall be subject to pre-employment
Maintain a current fingerprint clearance card on file
High school diploma
Able to work in an outdoor pool facility in summer and winter conditions
Remain outside in 100+ degree temperatures
Variable working hours include weekdays, weekends and holidays
Hours: 40+ hours/week

Responsibilities

Track incoming registrations and withdrawals
Schedule all instructor swim lessons, evaluations and make-up lessons; minimizing gaps where possible
Ensure billing is accurate each month and provide financial reports and/or analysis for budget purposes
Manage all incoming and outgoing electronic, telephone, and walk-in communications for potential, current or returning customers and VOSJ staff
Attend scheduled supervision meetings with the AD or AAD
Assist in training swim instructors on the platform used for scheduling swim lessons and completing progress reports
Attend local events to promote the swim lesson program
Work with the AD/AAD to coordinate summer camp services and schedules
Maintain a 24-hour response window for potential customers and current members
Transport children to and from the ECC for swim lessons when walkover staff is unavailable
May be required to fill in as a swim instructor or deck supervisor due to staff absences
Assist in the coordination of Lifeguard Classes
Manage the use of lap lanes through upace
Work with the AD and AAD to ensure website information is correct; suggesting updates as needed
Attend VOSJ Operations Meetings and other departmental meetings
Address safety concerns and submit work orders as needed
Provide feedback and suggestions for improvement of current or new aquatics programming
Participate in agency-wide assignments and training
Maintain a working knowledge of all program areas and actively communicate program information to clients and staff
Assist in the researching, ordering and submitting of Purchase Orders
Assist in maintaining program inventory
Complete all VOSJ system-wide reporting and paperwork requirements in a timely manner including metrics, enrollment projections, and work plans.
Maintain an accurate Outlook calendar